[Resolved] Sansui India — Non replacing of a brand new sansui led 43 led | |||
With due respect I want to say that I Om Parkash, Advocate and Senior Citizen retired from CSIO sector 30 Chandigarh bought a Sansui 43 LED from NEXT Chandigarh sector 35 ON 29/10/2016, the LED was delivered on 29th evening when the delivery boy was asked to check the LED he insure that the LED has been checked and is totally fine and the installation would be done next day .The next day when the installations person came they said that the LED is defective and can not be installed, the LED was immediately taken to the NEXT showroom and asked was the replacement but the owner Rehan said i would be replaced and it would be done within few hours but the LED til date has not been replaced nor taken any action in respect of continuous request.Every time I call and request to the change they say that it will be done soon even the arear manager has been called so many time but still its useless, I being a senior citizen is facing such a harassment by your staff, this is the first time that i have switched from the company sony and samsung and it is my biggest regret that I have done.The day i went to buy the LED you promised so much and now when I have bought your product its seems like a useless consumer . This mail is to just inform you that you are the one of the worst service provider that I have come across in my entire life and hats off to the person who prefer brands like sony, samsung and LG over one the worst brand like yours. Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved Sansui India customer support has been notified about the posted complaint. Nov 20, 2016 Mohd Naheed's response Is employe phone no is [protected]
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3 Comments | |||
Comments
Sir your company employe not fitting the led tv at my home and not response the calls...
Videocon Industries Customer Care's response, Nov 26, 2016
Dear Mohd Naheed,
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [email protected] and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi.
Regards,
Sansui Online Team
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [email protected] and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi.
Regards,
Sansui Online Team
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Plot No. 248 (1st & 2nd Floor), Udyog Vihar, Phase – IV, Gurgaon, Haryana, India - 122015
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We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Videocon Online Team