[Resolved]  Sansui India — Order id:od[protected] product:sansui 1 ton 5 star split ac white

Address:Ludhiana, Punjab, 141003

Hi sansui team,

I have an issue on installation of my 1 ton ac after purchase on flipkart.
Some team on behalf of you came to my residence to install the same but during installation the team not listen a single request from available lady at the same time.
They installed ac very near building roof and its fan they installed very near to ground as we requested on safe side as we are living in independent row house.

So we are very unhappy after giving complaint to flip kart not getting proper response.

Cooling of system effected by the same & for fan safety point of view it very risky.

By confusing they have got more charge aslo 2250 +tax etc. But service was very poor.

Sending this complaint direct to you bcoz i ma expecting some support from your side to safe your brand value other wise third party doing wrong things with your customer by misbehaving and falls fitting if you saw my near other company installation who charge only 1200 then you can easily check the difference.

Hope you can under stand my pain and will support me

[protected]
Kulwant singh
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Aug 7, 2021
Complaint marked as Resolved 
Sansui India customer support has been notified about the posted complaint.
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Dear kulwant Singh.,

We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.

Regards,
Videocon Online Team
Dear kulwant Singh,

Information about your complaint number is still awaited from you. Please contact us on [protected]@vgmail.in with the necessary details for any further assistance.


Regards,
Videocon Online Team

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