[Resolved] Sansui — Sansui led tv smc-50fh (invoice no.010912) | |||
Hi, i have purchased sansui led tv(smc-50fh) from sargam electronics preet vihar(invoice no.010912) with 3 years of warranty. After few days installation of tv we have noticed there is small black spot on tv. We have registered the complaint in sansui and when people came from company they said you have to pay for this services. I told them that this thing is in warranty they said we do not cover this thing in warranty. There is a guy manish(mob [protected])in sargam electronics who straight forward told we cannot help you in this. Please look into this matter, i have already complained n number of times. Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved Sansui India customer support has been notified about the posted complaint. | |||
 5 Comments | |||
Comments
This is to inform you that we are using LED TV of 32 inches but since few weeks the sound system is not working as looking into the priority of repairing no one is much qualified to touch the interior parts of TV and the toll free number is not working so kindly do provide the solution towards my grievances
Reply
Dear Joy (Joy Jeet),
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Videocon Online Team
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Videocon Online Team
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
34%
Complaints
1102
Pending
0
Resolved
380
+91 12 4421 5400
Plot No. 248 (1st & 2nd Floor), Udyog Vihar, Phase – IV, Gurgaon, Haryana, India - 122015
View all Sansui India contact information