| Address: B-8 Model Town New Delhi-110009 |
I had purchased 2 led tv of sansui company from sargam electronics, model town, delhi outlet on date[protected] with rs 19000 per each tv.
At the time of purchase the executive of sargam told me tv has 3 years warranty from company side and you can extend 2 years more warranty with sargam electronics AMC plan of rs 3800. So I paid AMC amount for extend the extra 2 years warranty with the of my both smart led tv on date[protected].
After end of 3 years company warranty my tv has some technical issue, so I contacted with sargam electronic branch to repair my tv because I have AMC plan for this but they are refusesing to repair my tv because of sensui company had gone to be shut down but I have a AMC plan of sargam electronics and I call back to back to company but no response but finally I logged complaint.some days later company representative visit my home and take away my smart led tv give receipt.after 7 day he called us and say your tv id not repaid and demanded rs 5000
to give another chines tv I dinay for Chinese tv.we want branded smart led 32inch tv .Please help us in this matter.
Vipin
[protected]
[protected]@gmail.com
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