Hathway Set Up Boxes — Blocking of channels without notification

Address:

Mumbai City, Maharashtra

Hello, my name is Vishvendra Sharma and we have 2 connections of hathway STB's at my home. The problem i have been facing since past 2 months is that most of the channels are getting blocked on a daily basis. We are subscribed to a Dhoom Pack.
We always pay the monthly cable charges in advance (a year in advance). To our surprise suddenly hathway has started blocking our channels for no good reason. When i checked with my cable operators he says that they have hiked the prices of some channels and would only enable viewing when you give the hiked amount.

This is not acceptable at all. Without any information they cannot block the channels especially to those who pay the year cable charges in advance then there is no point of being loyalty. I am filing this complaint to get viewing back of all my channels not only i would now also need compensation from hathway for such a stupid harassment. They are not accessible their cable operators do not know what is happening.

At the end i had this option of lodging a complaint against them. Not only now i need the channels back but also the compensation for harassment they do to their loyal customers.

I request you to please help me out on this issue. My email id is ([protected]@gmail.com).

Thanks,
Vishvendra