[Resolved] Ortel Communication / Ortel Broadband — Worst Service by ORTEL Group

kaustuva

from Mumbai, Maharashtra

Address:

Khordha, Odisha

From "[protected]" onwards my modem is in OFFLINE mode and no connectivity since there on .
I have several time reached with ORTEL costumer care service to resolve the issue, nut i am not getting any favorable response from ORTEL team .
only get the assurance that your issue will resolve soon, but the issue is still exist .
I took the plan as 756 kbps and paying regularly of amt 950/-, but from the date i took the connection to till date even am not getting the speed of 756kbs.
Even i mailed to there higher authority but they are not giving any response for it .
Please help me in this regard.

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Aug 14, 2020

Complaint marked as Resolved

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Comments

satishkumar9861

from Bhubaneshwar, Odisha

Ortel Communication / Ortel Broadband — Broadband slow browsing

SIR/MAM, I have connected Ortel Broadband. But it was too slow to operate. I have complaint many times but Ortel Communication didn't take any action. So, what can I do? Please give me some suggestion or take some necessary action against company.