[Resolved]  Sathya Agencies — samsung smart tv and airtel dth

Address:Nagapattinam, Tamil Nadu, 609203

I bought samsung smart tv from sathya store mayiladuthurai. I have been told that airtel dth will be installed free of cost as part of my tv purchase.

I was waiting nearly 10 days for this dth installation but no luck. Extremely disappointed with your service.

When buying the tv, i have clearly metioned that i will be going back to uk in a week time and they have promised me that dth will be installed within a week.

Finally they made me to followup from my side many time and there is no use with that. I got frustrated and applied for new dth connection. I have already registered the complaints with airtel dth as well.

I hope some action will be taken on this case as my days are wasted with you people. If i have time, i would like to return the tv and get it from some other store. But unfortunately i don't have time as i am flying to uk in 2 days. Sorry to say this, i don't like to suggest my neighbours and friends for any future purchases from sathya.

I have attached the copy of my bill for your reference. I am looking forward to hear from you.

Thanks,
Mani
[protected]@gmail.com
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Jan 2, 2019
Complaint marked as Resolved 
Sathya Agencies customer support has been notified about the posted complaint.
Verified Support
Nov 21, 2018
Sathya Agencies Customer Care's response
Dear Sir/Madam,

Greetings from Sathya.

We regret the inconvenience caused. Please share your mobile no, so that our customer care executive can contact you.

Assuring our best of services always,

With regards,

SATHYA CRM
[protected]/[protected]
Verified Support
Nov 26, 2018
Sathya Agencies Customer Care's response
Dear Customer.

Greetings from Sathya.

On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".

Looking forward to serve you always,

With regards,

SATHYA CRM
[protected]/[protected]
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    +91 46 1420 0985
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    370, Palayamkottai Road, Tuticorin, Tamil Nadu, India - 628002
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