SBI — about refund for the failed transaction money deducted

Address:	Thane, Maharashtra, 400607
Website:	www.onlinesbi.com

I have order an product with
Order id:od[protected]
While making payment the order got failed but the money was deducted
Again i made a transaction the money got deducted and the transaction was successful..

The the money was been deducted for 2 times for buying 1 product.

I have contacted flipkart giving all the issue they are saying we have received just one successful transaction contact bank..

And bank is saying the the both transaction was successful and have been settled with merchant..
And merchant is saying we have not received payment twice.