SBI — Balance has been deducted from my account but showed me as transaction failed

Address:

New Delhi, Delhi, 110059

Sir/Madam
I Rakesh Kumar having saving account with your bank and makes payment through my debit card of SOL DU on 14/10/2015 having transaction no[protected] and showed me as Oops transaction failed but balance has been deducted from my account then I made 2nd transaction of same payment to SOL DU having transaction no[protected] and same thing happens again. In afternoon I got a message from SOL DU that your form has been uploaded and on this transaction 2nd transaction no was quoted.

I had contacted to my SBI MOHAN GARDEN branch to file complain about this but he said to wait for 15 days it will be credited in your account. But nothing was credited to my account against that payment.

Only one payment has been accepted by SOL DU and my balance is deducted twice. I need refund of my 1st transaction. Please help me out.

Thanks in advance

With Regards
Rakesh Kumar
Contact no [protected]
Email address :[protected]@gmail.com