[Resolved]  SBI Bank ATM — Deduction of Rs 5000 from saving bank account when money not received from SBI Bank ATM

Address:

Pune, Maharashtra

Having Saving Bank account with ICICI Bank. On 2nd Feb 2014 at time 19:10:23, have used SBI Bank ATM, Rajgurunagar, Pune for withdrawal of Rs 5000 but not received money from ATM. At the same time got deduction mail as well sms from ICICI bank for deduction of Rs 5000. For which immediately called to customer care of ICICI bank for the incidence and Rs 5000 got credited to my saving account on 3rd of Feb. but again Rs 5000 debited from my ICICI Bank saving account on 10th of Feb after their internal procedure with SBI bank where SBI bank claims that money been withdrawn by me. SBI bank should cross check ‘CC TV’ footage from their ATM and credit Rs 5000 to ICICI bank subsequently to credit in my ICICI bank saving account. Kiran Tambe Mobile: [protected]