SBI Bank Credit Card — Sbi bank credit card

Address:

Mumbai City, Maharashtra, 400067

Dear Sir / Madam, This is in reference to the Credit Card that I am using. Unfortunately, I am been wrongly charged for my Bill Payments. It was informed to me that, once I do a transaction in 30 days of Issue of Credit Card, I will get a rebate of Annual Charges which is been charged to me i.e. 568.86 Rs (Including Taxes), which I have not yet got it in-spite of informing it to the customer care (within the 30 Days time period of issuance of credit card) to use my REWARD POINTS against the Annual Charges Payment. This clearly states that, the SBI Bank lies to its customers for selling its Credit card. I had done one Single Transaction of 3726.00 Rs, for which I have made the Payment well in advance. Also, Another Transaction of 67.08 Rs is shown as Purchase dated 24th Nov 2015, which I have not done. Now it is showing 635.94 as outstanding balance. And today, 100.00 Rs has been auto debited from my ICICI Bank for the Outstanding bill payment for Credit Card. This is purely a CHEAT CASE & Harassment done to the Customer by SBI Bank Credit Card department. Request you to please reverse or wave off the outstanding Balance in my Credit Card as on date i.e. 635.94 Rs. Also reverse the 100.00 Rs in my ICICI Bank which has been auto Debited to me today (04.12.15) I do not have any outstanding to give to SBI Credit Card. Please take action on the same immediately and avoid any further issues.