SBI Bank — Wrong interest rate on education [protected]@ 15.50% for the loan account no [protected]

Address:

Agra, Uttar Pradesh

Hello, i am richa sharma, i have taken my education loan from sbi bank in year[protected], last 2yrs they have fixed interest rate as 15.50% on my loan, this i came to know when i got my statements i had checked the actual interest rate on sbj site on education loan then ans ther it was 13% something in which.50 % consession for girls, i have so many times visited the branch called to there customer care but these people are responding thatit is the correct rate they are charging one thing i want to say that without my consent thse people fixed the interest rate on my loan, secondly if they would have asked me to do that on fix rate i would have never let them do it. How ever i calles them and ask to change it from fix to float they said it is not posiible. It ia very clear ans sound that i am not able to pay such fake interest wheather i have to make a mail to our prime minister. Pls ask bank to get it corrected and redund the extra amount they have already takwn for the sake of wrong knterest rate. And i claim bank to pay my mental harrasement cost they have to pay the entire principle amount.. I am suffering from mwntal trauma because of there lack of knowledge.. My one question to sbi why do you hire iliterate people in your company who does not know the system if they do not know then why dont you train them actually they are ruining your bank image.. Eventually i have to write at consumer forum cause i am exhausted fully.. Please help me. My email id ria. [protected]@gmail.com, my adress - bhawani shanker sharma, banai kalan post mahawatpur dist agra, my new communication address 854/27 madanpuri street no 10 gurgaon122001, my moble no [protected]