[Resolved]  SBI Card — regarding full and final settlement and 138 notice for cheque bounce

Address:Khordha, Odisha, 751016

Hi,
SBI Legal team reached @ my home on 3rd. Oct'18. Before that i had received the letter of the Full and Final Settlement amount to pay SBI i.e. 220000/-. But when they reached to home they demand to pay the full outstanding amount i.e. 470000/- and warning to pay on or before 13-Oct-18, otherwise they will reach with police on 14th. Oct'18 for further proceeding. That tried to aggange money but unfortunately not able to pay that's why i had issued an cheque of 250000/- (As they suggested) on 14th-Oct'18. And we had discussed that, when i make payment they will return the cheque. Then after i had make online payment 40000/- and 160000/- on 20th and 31st Oct'18 respectively. And earlier i had paid 20000-/. In addition i had made payments 220000-/ by 31-Oct-18.

But yesterday (12-Nov-18), i had received an Notice No-SEC-138/EAST/RN/CHFF/903/06111/999 for the cheque bounce. But as per Full and Final settlement letter i had paid all. 200000/- payments done after the date of cheque issues. So how can it falls under 138, while i already make payments w.r.t cheque.

1. Why my settlement amount revised ?
2. Why the 138 Cheque bounce Notice issues, while i already made payments online after received bounce mail within a week ?
3. If they want to collect 470000/-, why they accept the cheque amount of 250000/- ?
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Dec 17, 2018
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
Verified Support
Nov 15, 2018
State Bank of India [SBI] Customer Care's response
Dear Customer, Apologies for the inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 90794 in your mail to enable us to address your concern on priority.
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