SBI Card — Sbi signature card membership fee

Address:

Thane, Maharashtra, 421202

I have been informed at the time of issuing card that gift voucher is equivalent to your membership fee of rs. 5000/-. Which i was charged at the beginning & i paid this amount.

To get this voucher, sbi send me sms & ask to select the partners for which you want to redeem your voucher of rs. 5000/-. Have selected jabong & they issued me voucher pin for jabong voucher worth rs. 5000/- by sms on 20.04.2016.

I have use this voucher to purchase from jabong site & purchase worth rs. 2000/- in first transaction, after i was try to purchase other goods. It shows that this voucher is not valid.

Have raise the complaint against ref no. 1-[protected] & got call from your executive. But the reason he provided is not satisfactory.

Sbi card inform me that we are unable to provide you the replacement of the jabong voucher as voucher can only be used for 1 single transaction, any value pending in the voucher post the transaction would be forfeited.

We would request to click on the link given below for checking the terms and conditions for the jabong voucher.

However, same was not provided at the time of voucher pin sent to me by sms on my registered mobile no.

So, how could customer know about the terms n condition???