Sbi Collect — SBI Collect shows transaction failure of rs. 306/- But deducted from my account

Hello Sir My name is Gaurav Bharti & my problem is releted to the transaction issue from the sbi collect website i have made a transaction of rs 306 for my friend Sandeep Kumar S/o Raj kishor yadav for the Lekhpal Recruitment 2015 but when i made this transaction after internet banking page redirect to the Sbi collect he show the message " transaction failure" but amount is deducted from my account then i contact to the Sbi Helpdesk he says i have not received any type of transaction from the Bank of India account no. [protected] and suggested to contect to bank of india then i contact to bank of india help desk his representative tell me the transaction is completed. I have Feel cheated from India bank system Whats i can do for the refund my balance or give me DU journal number as soon as possible My Bank transaction Id is StUBP[protected]/Fee Lekhpal transaction receipt attached with this mail THANK YOU