SBI Credit Card — Fraud in the name of KYC

Address:560066
Website:SBICard

Have SBI Credit Card, I received a call from this Mob no.(+91 [protected]) from KYC Department at SBI on 29-Dec-2016. He (executive) told me that SBI Bank will Issue a new master Credit card. Which has got more security So first Bank Debit the charge of Rs.-7840 (Same is already been debited) but he assured that it will be adjusted through reward points and the same amount will be credited to my account before generating my bill. I was hesitating to provide OTP but somehow i given OTP. immediately my account got debited with Rs.7840.
They told me now the KYC is compulsory even they told last two transaction correctly ..I believed that they are genuine SBI guys .. after I got know the different story when I called the SBI customer care (number mentioned in the covering credit card Pack) then I got to know they are fraud dept..

When I browsed to find out the customer care number of EPayKerala (merchant ) the phone number was not answering .. when I browsed got to kinow it Fraud merchant.
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State Bank of India [SBI] customer support has been notified about the posted complaint.
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I too received call from this number and when I started asking more questions they cut the call. It is fraud. Do not respond to calls. If they threaten to cancel your credit card, tell them to cancel, don't be afraid, they cannot do it, also now after demonetization lot of banks are issuing free credit cards. So do not worry that your card will be cancelled. Just be calm and don't panic. Report the matter to SBI and police station if still these people are calling and threatening.

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