[Resolved] SBI Credit Card — fraud transaction from my card | |
Dear sir,
with respect to my credit card no.4377 xxxx xxxx 1726. there was fraud transaction on 26 of august 2014 at 10.30 hr from the merchant PAY U. with the help of mobile no.[protected] and [protected] of Rs 7999.0. The person name kapil sharma.and he said he was from sbi card ask to cofirm some details regarding my card and all his information was correct. the wost part is that i am trying to contact sbi card helpline since morning and just i have registered my complaint and still i am trying to talk about my adon card, but they dont want to receive.i have requested them to at least block the transaction from your side to merchant so that this transaction can be at least held up.what are their problem why they dont want to help constumer, i am yet to understand.
RANJAN KUMAR
[protected]
[protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
3 Comments | |
Comments
Hi Ranjan,
Today I got a call from same number ([protected]) and one lady called me.
I'm not sure how those people get my information.
She is calling from VISA/Master card. But below is my conversation.
S : I'm valuable customer and we send offer to your mailing address. Did you received verification letter from bank. ?
M: NO,
S: I need to check let me give 10 sec, and She told your address is not verify because of last time you didn't picked up phone.
M: k
S: Could you please verify your details
M: k
S: exp date
M: I told
S: DOB
M: I told
S: Now she asked me credit card number
M: I told her How you can ask me for CC number over the phone. and I start soughing
S: No Sir its confidential form bank
M: I tolf f..k u dear
S: dropped the phone
Hope that helps to other user,
Hope you get your money back.
Today I got a call from same number ([protected]) and one lady called me.
I'm not sure how those people get my information.
She is calling from VISA/Master card. But below is my conversation.
S : I'm valuable customer and we send offer to your mailing address. Did you received verification letter from bank. ?
M: NO,
S: I need to check let me give 10 sec, and She told your address is not verify because of last time you didn't picked up phone.
M: k
S: Could you please verify your details
M: k
S: exp date
M: I told
S: DOB
M: I told
S: Now she asked me credit card number
M: I told her How you can ask me for CC number over the phone. and I start soughing
S: No Sir its confidential form bank
M: I tolf f..k u dear
S: dropped the phone
Hope that helps to other user,
Hope you get your money back.
Dear Ranjan Kumar,
Hope you have received the e-mail that we have sent to you on your registered e-mail id. Trust your queries have been responded. Please reach out to us for any further assistance.
Hope you have received the e-mail that we have sent to you on your registered e-mail id. Trust your queries have been responded. Please reach out to us for any further assistance.
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with respect to my credit card no.4377 xxxx xxxx 1726. there was fraud transaction on 26 of august 2014 at 10.30 hr from the merchant PAY U. with the help of mobile no.[protected] and [protected] of Rs 7999.0. The person name kapil sharma.and he said he was from sbi card ask to cofirm some details regarding my card and all his information was correct. the wost part is that i am trying to contact sbi card helpline since morning and just i have registered my complaint and still i am trying to talk about my adon card, but they dont want to receive.i have requested them to at least block the transaction from your side to merchant so that this transaction can be at least held up.what are their problem why they dont want to help constumer, i am yet to understand.the above no. are from tata indicom new delhi and transaction done through online. you can easily get IP address of them and at least can block the transaction and can catch thefrauder, if you want.
RANJAN KUMAR
[protected]
[protected]