SBI Credit Card — outstanding bill issue sbi not closing

Address:

Hyderabad, Andhra Pradesh, 500011

Some years back, SBI charged yearly fee on my card 500/- without any
intimation to me (this did not happen as before) and after calling
every time at the end of bill date, SBI waived that amount. But after
few months later, SBI again charged 500/- as a card fee and waived
card redemption points instead of cash to the card. Then, after the
next months onwards they charged 500/- without any redemption also. I
called SBI customer care about this charge, they told me that is
mandatory charge for my card. Why should I pay for such amount which
was not intimated to be as part of bill. I paid all my transaction
amount that time.

Now every month SBI sending outstanding bills even if none of my
transaction bills are pending. 500/- becomes more than 4K now. Please
look into my historic transactions and close the issue.

MY NAME: HARI OM PRAKASH
PHONE:[protected]