[Resolved] SBI Credit Card — Pending due after payment | |||
I am Elangovan K, using SBI credit card. Every month my credit will be paid from bank account using direct debit method. What ever is the bill amount that will be directly debited from my account. This month remaining balance of 15900 which i have to pay is directly debited from my account(on 31/05/2015) but not yet credited into the credit card account till now (02/06/2015). But I got a mail from SBIcard stating that i have not paid the money and asking me to pay atleast the minimum due orelse it will affect my cibil rating. I having called the customer care which is chargeable(not even a toll free for customer) which took 15 minutes to get connected to an executive. After explaining all the above line to him, the call got disconnected(might be intentionally done). I was charged by 25 rupees for keeping the phone for 15 minutes in my ear. Damn service ... i want the justice. Was this information helpful? | |||
Oct 15, 2015 Complaint marked as Resolved Solved State Bank of India [SBI] customer support has been notified about the posted complaint. | |||
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