SBI — Post (Wo) settled

Address:

Chennai, Tamil Nadu

In the year 2010, I left the country on a work assignment to the USA. Before leaving, I had closed all of my credit card accounts (which includes SBI as well). I have a full and final settlement letter from SBI stating there is no outstanding that I owe the bank. However, I recently purchased my CIBIL CIR to find out that the status has been updated as POST (WO) SETTLED.The final settlement letter provided by SBI, does not indicate that the status would not be updated as BLANK. This was not explained to me either. I am not even sure as to what the outstanding amount was but the settlement letter shows that I had paid 10, 000 as a one time payment.The cheque for 10K was dated 30/08/2008 and my CIR reads that the last payment date was 01/09/2009 which matches the realization of my cheque.The current balance is "0". I would assume that this is either an issue with improper information given to me by the bank while providing the settlement letter or an issue with not properly updating the CIBIL status. Either way, I want this resolved ASAP. What is the way forward?