[Resolved]  SBI — short payment received o/a return of policy during free look period

Address:

Bazar Para, R N Tagore Road, PO-Suri Dist-Birbhum (731101)

Sir, i invested in sbi life policy on[protected] through sbi suri branch office under cif of swagata das and paid premium of rs.[protected] but on receipt of the policy bearing no 1r[protected] on[protected] the terms and conditions are not commensurate with the assurance given by the cif swagata das posted at sbi suri branch and i returned the policy on the same day through mr. Swagata das for refund of the premium. On[protected] an amount of rs.[protected] refunded to me by crediting to my savings bank account and there was a short fall of rs.3119-01 in refund amount. On enquiry it is revealed that the amount was deducted on account of medical examination fees, but i never appeared before any medical officer nor i underwent any pathological test in this regard. Therefore it is illegal to deduct medical examination fees from my refund amount when no medical examination had been carried out neither by the bank nor by the insurance company. I wrote a letter to the chief manager sbi detailing all the facts with a request to refund me back the amount of rs.3119-01 which was wrongly deducted from my refund amount. I, therefore, request your kind honour to look into the matter and refund me the amount with appropriate interest as per guidelines of irda.