School Of Open Learning — Fee amount deducted from bank..but fee receipt not received

Hi,

I have tried to submit admission form for bcom on 31.10.2020 .All the documents completely submitted.

But at the time of fees payment of Rs 4040/-..payment page was stucked and amount of Rs 4040/- is debited from my sbi account . I am attaching herewith snapshots of form and message received from bank. Also there is no payment option is not available at end of the form whenever i am login.

At that moment i called Du Helpline line no and their representative said problem is at the end of du website and it takes 4 to 5 days...but today is around 15 days problem is not resolved, payment receipt is not generated and no message received .

And also i am again calling helpline no given at website, no one is answering calls.

Last day of admission closure is coming and fees amount is also not less... kindly help ..i dont no what to do at this point.

Please find the attached snapshots amd revert immediately in this regard.

Regards
Vikram khanna