[Resolved] Shadowfax — Account is suspended

[email protected]

from Bengaluru, Karnataka

Sep 16, 2022

Address:

1st floor, Appel building,93/A 4th cross rd 5th block Koramangala,Bengaluru Karnataka-560095

Dear sir,

I’m robin chacko and my shadowfax food delivery app suspended due to some error happened and for the same company collected fine also . And they suspended for 7 days but now they informed our account has been terminated.
The shadowfax account is different because we cannot call the customer ones we reached the location and the support team is not supporting and also waiting for the response ore call from concerned team after 1 hr till that we have to wait at the location at any time like night and all.

This company has been deducted service charges more than 2000 from me and now they are doing this.
Kindly please look into this fraud sir.

Thank you

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Oct 23, 2022

Complaint marked as Resolved

Shadowfax customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2022

Shadowfax Customer Care's response Dear Robin,

Greetings from Shadowfax!

We deeply regret the inconvenience caused to you. Please be assured that we have forwarded your concern to our team and will get back to you with an update at the earliest.

Regards,
Team Shadowfax