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[Resolved]  Shadowfax — Cancelled order

For days now someone at shadowfax has been cancelling my order delivery without asking me and it has been a week since I've gotten my order. And I don't have a number I can call to discuss this. Please fix this.
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Jan 2, 2022
Complaint marked as Resolved 
Shadowfax customer support has been notified about the posted complaint.
Verified Support
Dec 02, 2021
Shadowfax Customer Care's response Dear Esha,

We're truly sorry about your experience and keen to make it right. Please share the AWB number with us via [protected]@shadowfax.in to expedite the resolution.

Sincerely,
Team Shadowfax
Complaint comments 
6 Comments

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Comments

My name ruchika Your delivery boy falsely took otp from me and canceled my order by asking whom your delivery boy canceled my order

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Himanchal mishra's reply, May 24, 2022
yes same happened with me
Vaishnaviniphadkar's reply, Mar 12, 2023
Same happened with me too
The product was to be delivered today but automatically showing shipment is cancelled..
Reply
Hi shadowfax team, first of all our name is mahesh . I didn't place any order or item. But I'm getting a call for you deliver partner .that's order number SF[protected]FPL ...please cancel this order I don't know, how to do it.in case are you needed otp ? I don't share that otp
Reply
Hi,
My name is Rutuja.
I order one product from meesh it reach near my location but now It shows shipment is cancelled any reason?
Reply
How can I cancel order in shadowfax, if it is shipped?
Reply
Hi I received my order and I received cancellation code I gave it to the delivery partner as he said its the right code now my order is showing cancelled and I can't return it as i received wrong product
Reply

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