Shadowfax — Fake order delivered at my place by shadowfax team

This is the first time in my life that I, along with my mother, have been dumped by Shadowfax.

Beware of them! They aren't into legit business. They support fake companies that send orders anonymously, especially by cash on delivery.

It was my mother who had taken their order in anticipation of me ordering something online.

She even tried calling me before picking up an order from the delivery boy. Sadly, I was not available at the moment.

My mum tried calling my number three times to confirm if I had placed an order online or not, and then the delivery boy told her that he could not wait so long. He has a lot of orders to deliver.

Innocently, my mother had to give him Rs. 753 in cash. It was a huge scam. In 5 minutes, I called my mom to confirm what happened.

She called me three times and said she had picked up an order. Then I asked her what I have ordered online and she given me a picture of a photo of the order in which I could see my name, address, as well as the name of Vimal Surani, a company that doesn't exist online.

A big scammer.

On top of that, I have attempted to contact Shadowfax to file a complaint, but they have not even bothered to respond to my tweets, Facebook posts, and emails. They are scamming people.

Several days later, I saw a news that Shadowfax and Meesho had been booked for doing online fraud with many customers.

You're requested to speak with your parents and siblings about not picking up any orders until you have confirmed.
+1 photos
Was this information helpful?
No (0)
Yes (7)
Shadowfax customer support has been notified about the posted complaint.
Verified Support
May 31, 2022
Shadowfax Customer Care's response
Dear Sir/Ma'am,

Greetings from Shadowfax!

We understand your concern in regards to the consignment and we would like to vet this out. We have forwarded your concern to our team and will get back to you with an update at the earliest. Please bear with us.

Regards,
Team Shadowfax
May 31, 2022
Updated by ravicalm95
WOW, what controlled damage by your team. I know you are trying to trick people by commenting on my answer to make them feel that you are a highly concerned and custom-oriented company. In contrast, you are merely a fraud delivery organisation run by goons.

I don't need your sympathy and resolution because it will not happen. I know!
Complaint comments 
Share
Tweet

Comments

WOW, what controlled damage by your team. I know you are trying to trick people by commenting on my answer to make them feel that you are a highly concerned and custom-oriented company. In contrast, you are merely a fraud delivery organisation run by goons.

I don't need your sympathy and resolution because it will not happen. I know!

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Shadowfax
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    1238
    Pending
    216
    Resolved
    414
    Shadowfax Address
    1st floor, Appek Building, 93/A, 4th B Cross Rd, 5th Block, Koramangala, Bengaluru, Karnataka, India - 560095
    View all Shadowfax contact information