Shadowfax — Fraud by "Hemant Kumar" contact no "[protected]"

I ordered clothes from Ajio. I have two addresses in my account. One of West Enclave, Delhi and other of Noida. I ordered the product for Noida address but at the time of ordering accidentally the West Enclave, Pitampura address got selected. At the time of delivery the courier person of Shadowfax namely "Hemant Kumar" arrived at West Enclave where my parents live. I explained him my concern that I need it at Noida address. He said it will be delivered to Noida address instead of West Enclave and that he has sent an otp for change/ updation of delivery address. I told him the otp for change of address. When the order didn't arrive in 2-3 days, I asked him about delivery status. He said you will get in a day or so. I still waited. When I didn't get in a week I called him. After receiving my call he blocked me.
Was this information helpful?
No (0)
Yes (1)
Shadowfax customer support has been notified about the posted complaint.
Complaint comments 

Comments

Sir, Kindly Speed Up and Deliver the Order AWB NUMBER : SF[protected]FPL to me Today Itself as Soon as Possible... its Really Urgent.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Shadowfax
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    1404
    Pending
    258
    Resolved
    431
    Shadowfax Address
    1st floor, Appek Building, 93/A, 4th B Cross Rd, 5th Block, Koramangala, Bengaluru, Karnataka, India - 560095
    View all Shadowfax contact information