Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Greetings from Shadowfax!
Kindly share your rider id and registered mobile number with us at [protected]@shadowfax.in so that we can look into this on priority.
Regards,
Team Shadowfax