[Resolved]  Shadowfax — Item not delivered SF[protected]NER

Hi,
I ordered something on NYKAA and Shadowfax is the delivery partner I guess and they have not been delivering my item at all. I called NYKAA, Shadowfax with no luck.
Nykaa now doesnt seem to refund my money.

Nykaa order ID: NYK[protected]
Tracking number for shadowfax : SF[protected]NER

Both vendors dont seem to help so I have logged a complaint on both NYKAA and Shadowfax.
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Jul 25, 2024
Complaint marked as Resolved 
Shadowfax tried to deliver the items again. But I had to reject the parcel since Nykaa already refunded the money.
Shadowfax customer support has been notified about the posted complaint.
 
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