Shadowfax Complaints & Reviews

A product ordered from ajio reached near me on 18/04/24 even after theese days they are not delivering the product to me. After i decided to pickup the product directly from there facility but they are not connecting my call

Shadowfax customer support has been notified about the posted complaint.

Apr 20, 2024

Updated by khan72822@! The tracking id of the above said complaint is SF[protected]AJI

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Address: Mumbai

This is my first bad experience shadowfax courier service seems to be fake, since last 10 days there is no update, call is not showing, order is also not canceled, it has been 10 days since the courier service is not working.

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Shadowfax customer support has been notified about the posted complaint.

Apr 09, 2024

Updated by Sayed Zakir SF[protected]FPL

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I am writing to bring to your attention an issue I encountered during a recent delivery experience. I believe it is essential to address this matter promptly to improve your services.

During a delivery attempt from Shadowfax which I ordered from AJIO online store, the OTP (One-Time Password) for delivery didn't receive. Subsequently, the delivery executive asked my personal details to get it delivered, which I found concerning. As a customer, I expect a secure and efficient delivery process without compromising my privacy.

I kindly request an investigation into this matter and appropriate corrective actions.

Shadowfax customer support has been notified about the posted complaint.

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Address: Tirupati

Please 😭 activate my id

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Shadowfax customer support has been notified about the posted complaint.

Apr 03, 2024

Updated by Fazil007 I have been suspended 😭

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Address: lucknow

Myself Kayra Srivastava placed an order from flipkart which was delived by shadowfax my order has been cancelled by shadowfax withitself without any prior information after and also i didn't refund my money through flipkart my shadowfax order id is-
1) SF[protected]FE
2) SF[protected]FE

pLEASE HELP ME AND PROVIDE MY ORDER AS SSON AS POSSIBLE .
I didn't cancel my order
please give it to me.

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Hi,
I have not placed any return pickup till now but getting call from ShadowFax number [protected] which is pressurising me to give an otp which they are sending. The person says that please give otp for return pickup and when I say that there is no return pickup then he says that ok, if you want to cancel the return then please provide cancellation otp which we have jist sent you. And they keep sending me otps and asks for it....

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Product reached at destination from 4 days..but delivery not completed. Fake delivery attempts were made in tracking information...no calls and information by delivery agent to me.

Worst experience.
I need the items at the earliest. But this is disgusting....

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I had put a return and exchage request for two seperate items on AJIO. the pick up guy took the return and exchage product with him but he came to collect only return item. After inly i know that he come for return item. Now i need the item for exchange it is with him/shadowfax office. I cant reach them. Please give my product
Return id:RT[protected]
Date 07.03.2024

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B

bhar4321

Mar 25, 2024

Sir, Kindly Speed Up My Order AWB NUMBER : SF[protected]FPL and Deliver it to me Today Itself as Quickly as Possible as it is Urgent

The pickup guy took the extra product that is not for pick up - Comment #4142591 - Image #0

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Yesterday, i want to return my sandisk ultra 128GB micro sd card. Delivery boy didn't came to my doorstep.. I call him then he tell me he is 500m far from my house and he told me to come there and give the product. Then his behaviour is vey bad and rude. He didn't picked my product and its shows pickup unsuccessful as the product failed the quality check. Even glowroad verified the product and accepted it to return but delivery boy didn't take my product . Please pickup my product as soon as possible please tell your delivery boy to pickup my product. My order awb no. R[protected]AEP please pickup my product and refund my amount..

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Sir, My Order AWB NUMBER : SF[protected]AEP is not Showing "Out for Delivery" even though the Shipment Has Reached the Nearest Location. So, Kindly Speed Up My Shipment and Deliver it to me Today Itself as Quickly as Possible as it is Urgent

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Address: NEAR CHANDNI CHOWK

Fake delivery update by delivery boy, No call to customer before delivery
already written 2 alternate number in shipping slip how its possible ?
awb SF[protected]SIZ...

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Sir, My Order AWB NUMBER : SF[protected]AEP is not Showing "Out for Delivery" even though the Shipment Has Reached the Nearest Location. So, Kindly Speed Up My Shipment and Deliver it to me Today Itself as Quickly as Possible as it is Urgent and also Kindly Update the status of my Shipment...

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I had a return pick up scheduled on 26 feb 2023 and the return item was picked up from my address as scheduled. On tracking this order (tracking id - R[protected]AJI) it is showing that shipment was received at Shadowfax’s facility on 26 feb 2023. However, at Ajio’s end, it is not showing that pick up was done and they are claiming that no update has been received from courier partner(Shadowfax). Also, there has been no movement of the...

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Address: 1st floor, Appek Building, 93/A,4th B Cross Rd, 5th Block, Koramangala, Bengaluru, Karnataka - 560095

Today an agent called me for a pick up of my order at 9 AM, I said I am not available and asked if he can come some other time during the day today or tomorrow. He threatened me that if I don't give my order right now it will be cancelled.

After that when I hung up, he called me 10 times. This is harrasment and over all that Shadowfax has sent this message to me 15 times.
Dear Sukanya Bhattacharya This is regarding...

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I bought an item through ajio.then i requested for return. Ajio arranged the return pickup through shadowfax. its been 4 days everyday it sends message on WhatsApp that we are out for pickup but no one reaches me.now they are showing that pickup is on hold.mobile number provided by them is also not reachable.
Tracking id -R[protected]AJI...

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Address: 1-3-10631/1 kavdiguda hyd

Hi ! I order the Infinix 3g note were as delivery perosn came at the 630 around im unavailable so asked delivery perosn to reschedule the delivery nxt day but 2 days passed no information nothing just show we will re attempt for plz order they are saying I called customer cafe number till now answer from them worst they didn't even turned call to ask was thq query bolak this is not correct thing kindly look my delivery Plz provide me delivery details whether it will arrive or not

Shadowfax customer support has been notified about the posted complaint.

Feb 26, 2024

Updated by Akulaakash Plz look at into provide me the information

Feb 26, 2024

Updated by Akulaakash [protected]

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Address: Puliyakulam, Coimbatore

The shipment reached the city I reside in 6 days ago but it has been in the facility ever since then. I couldn’t contact them as shadowfax customer care has an automated caller and they’re yet to contact me about any updates. After 6 days I received a mail today yet no update on my delivery. I tried going to the facility on my own but they didn’t provide any correct address. After I managed to track down and reach the facility people there said they left 6 yrs ago.

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Address: India

My mother has order the parcel and when delivery guys came she asked him to come upstair to give the parcel and then he misbehaved my saying i am not your servant and not delivered the parcel then the managar also called after some time and misbehaved

Mar 23, 2024

Complaint marked as Resolved

Shadowfax customer support has been notified about the posted complaint.

Verified Support

Feb 20, 2024

Shadowfax Customer Care's response Our team would like to investigate this. Please share your AWB number & Registered mobile no so that we can take this up with the concerned team.

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Address: Haldia Durgachak

I have received a wrong product from glowroad.I initiate it for return request. Return request accepted from shadowfax. Last day they OFP and call me and request for reschedul Take a code for reschedul and put it on hold. I reached to shadowfax HI they use slang language multiple times. I want a step against of them. Why I take this headache.

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Shadowfax Customer Care

Feb 14, 2024

Verified Support

We'd like to inform you that the AWB number is in the format of S[censored] or R********** Kindly help us with the same so that we can assist you further.

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Address: Haldia Durgachak

Website: Shadowfax

I have received a wrong product from glowroad. I initiate return. Last day pickup hitting on shadowfax. They assigned it out for pickup. But they requested for reschedul for some issues. I have share the code they put it on hold. I have contacted with HI but he is really bad person. Use slang language bad behaviour with me. Take a step and please raise my pickup again

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Shadowfax customer support has been notified about the posted complaint.

Feb 14, 2024

Updated by Aritra Dhara Resolve my problem ASAP. And share a update with me

Verified Support

Feb 14, 2024

Shadowfax Customer Care's response kindly share the valid AWB, what you have share in this is not there.

Feb 15, 2024

Updated by Aritra Dhara OD ID NO :[protected]
Purchase ID no.[protected]

Feb 15, 2024

Updated by Aritra Dhara HI mail id no is rajesh.[protected]@shadowfax.in

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Shadowfax Customer Care

Feb 19, 2024

Verified Support

Dear Sir/Madam,

We'd like to inform you that the AWB number is in the format of S[censored] or R********** Kindly help us with the same so that we can assist you further.

Regards,
Team Shadow fax

Shadowfax Complaints & Reviews

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Shadowfax reviews & complaints page 4

Product not delivered and not responding

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I m complaining to my courier delayed

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Delivery boy asking for personal identification documents for delivery.

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Id inactive

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My order has been cancelled by shadowfax without any information

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No return pickup but asking otp

Product reached at destination from 4 days..but delivery not completed

The pickup guy took the extra product that is not for pick up

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I want to return my product sandisk Ultra micro sd card

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Package not Moving and Not Delivered , Even after Reaching the Nearest Location

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Fake attempt

My Order not Showing "Out for Delivery" even though the Shipment Has Reached the Destination

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Regarding return for Ajio, tracking id R784967569AJI

Spam and Mental harassment

Return pickup delayed and pickup partner not reachable

Infinix 30g note

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Delayed shipment

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Misbehaviour by the delivery guy and manager

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Pickup on hold

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Pickup is on hold

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Shadowfax Complaints & Reviews

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Shadowfax reviews & complaints page 4

Product not delivered and not responding

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I m complaining to my courier delayed

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Delivery boy asking for personal identification documents for delivery.

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Id inactive

Post your Comment

My order has been cancelled by shadowfax without any information

Post your Comment

No return pickup but asking otp

Product reached at destination from 4 days..but delivery not completed

The pickup guy took the extra product that is not for pick up

Post your Comment

I want to return my product sandisk Ultra micro sd card

Post your Comment

Package not Moving and Not Delivered , Even after Reaching the Nearest Location

Post your Comment

Fake attempt

My Order not Showing "Out for Delivery" even though the Shipment Has Reached the Destination

Post your Comment

Regarding return for Ajio, tracking id R784967569AJI

Spam and Mental harassment

Return pickup delayed and pickup partner not reachable

Infinix 30g note

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Delayed shipment

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Misbehaviour by the delivery guy and manager

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Pickup on hold

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Pickup is on hold

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