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Shadowfax Complaints & Reviews

1.8
Updated: Oct 26, 2025
Complaints 1452
Resolved
436
Unresolved
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Shadowfax reviews & complaints page 4

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A
Akulaakash
Feb 26, 2024
Feb 26, 2024
This thread was updated on Feb 26, 2024
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Address: 1-3-10631/1 kavdiguda hyd

Hi ! I order the Infinix 3g note were as delivery perosn came at the 630 around im unavailable so asked delivery perosn to reschedule the delivery nxt day but 2 days passed no information nothing just show we will re attempt for plz order they are saying I called customer cafe number till now answer from them worst they didn't even turned call to ask was thq query bolak this is not correct thing kindly look my delivery Plz provide me delivery details whether it will arrive or not
Shadowfax customer support has been notified about the posted complaint.
Feb 26, 2024
Updated by Akulaakash
Plz look at into provide me the information
Feb 26, 2024
Updated by Akulaakash
[protected]
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    A
    Arungr899
    from COIMBATORE, Tamil Nadu
    Feb 22, 2024
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    Address: Puliyakulam, Coimbatore

    The shipment reached the city I reside in 6 days ago but it has been in the facility ever since then. I couldn’t contact them as shadowfax customer care has an automated caller and they’re yet to contact me about any updates. After 6 days I received a mail today yet no update on my delivery. I tried going to the facility on my own but they didn’t provide any correct address. After I managed to track down and reach the facility people there said they left 6 yrs ago.
    Shadowfax customer support has been notified about the posted complaint.
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      S
      Sarthaksoni20
      from Indore, Madhya Pradesh
      Feb 19, 2024
      Feb 20, 2024
      This thread was updated on Feb 20, 2024
      Resolved
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      Resolved

      Address: India

      My mother has order the parcel and when delivery guys came she asked him to come upstair to give the parcel and then he misbehaved my saying i am not your servant and not delivered the parcel then the managar also called after some time and misbehaved
      Mar 23, 2024
      Complaint marked as Resolved 
      Shadowfax customer support has been notified about the posted complaint.
      Verified Support
      Feb 20, 2024
      Shadowfax Customer Care's response
      Our team would like to investigate this. Please share your AWB number & Registered mobile no so that we can take this up with the concerned team.
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        A
        Aritra Dhara
        from Haldia, West Bengal
        Feb 14, 2024
        Feb 14, 2024
        This thread was updated on Feb 14, 2024
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        Address: Haldia Durgachak

        I have received a wrong product from glowroad.I initiate it for return request. Return request accepted from shadowfax. Last day they OFP and call me and request for reschedul Take a code for reschedul and put it on hold. I reached to shadowfax HI they use slang language multiple times. I want a step against of them. Why I take this headache.
        Shadowfax customer support has been notified about the posted complaint.
        We'd like to inform you that the AWB number is in the format of S[censored] or R********** Kindly help us with the same so that we can assist you further.
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          A
          Aritra Dhara
          from Haldia, West Bengal
          Feb 14, 2024
          Feb 19, 2024
          This thread was updated on Feb 19, 2024
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          Address: Haldia Durgachak
          Website: Shadowfax

          I have received a wrong product from glowroad. I initiate return. Last day pickup hitting on shadowfax. They assigned it out for pickup. But they requested for reschedul for some issues. I have share the code they put it on hold. I have contacted with HI but he is really bad person. Use slang language bad behaviour with me. Take a step and please raise my pickup again
          +1 photos
          Shadowfax customer support has been notified about the posted complaint.
          Feb 14, 2024
          Updated by Aritra Dhara
          Resolve my problem ASAP. And share a update with me
          Verified Support
          Feb 14, 2024
          Shadowfax Customer Care's response
          kindly share the valid AWB, what you have share in this is not there.
          Feb 15, 2024
          Updated by Aritra Dhara
          OD ID NO :[protected]
          Purchase ID no.[protected]
          Feb 15, 2024
          Updated by Aritra Dhara
          HI mail id no is rajesh.[protected]@shadowfax.in
          Dear Sir/Madam,

          We'd like to inform you that the AWB number is in the format of S[censored] or R********** Kindly help us with the same so that we can assist you further.

          Regards,
          Team Shadow fax
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            S
            sajid4537
            Feb 14, 2024
            Oct 30, 2024
            This thread was updated on Oct 30, 2024
            Resolved
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            Resolved

            Sir, Kindly Speed Up My Order AWB Number : SF[protected]FPL and Deliver it to me Today Itself as Quickly as Possible, So Kindly Deliver my Order as Soon as Possible as it is Urgent.
            +1 photos
            Mar 19, 2024
            Complaint marked as Resolved 
            Shadowfax customer support has been notified about the posted complaint.
            Verified Support
            Feb 14, 2024
            Shadowfax Customer Care's response
            Your issue has been escalated and our team is working to resolve it soon. Please allow us some time to get back to you with an update.
            SF[protected]SIZ my order no.
            Delivery guy is giving wrong statement at online.
            I need my parcel asap
            [protected] my number
            Shadowfax no response on website and social media
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              K
              Feb 7, 2024
              Jun 3, 2024
              This thread was updated on Jun 3, 2024
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              I have raised return request for my parcel but from very long time I didn't get any update, and there was no response from sdfx even after raising many tickets
              Shadowfax customer support has been notified about the posted complaint.
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                S
                Samir das12
                Feb 6, 2024
                Jun 3, 2024
                This thread was updated on Jun 3, 2024
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                Address: Uluberia,

                My hr krishanu khan office address uluberia, he can not give our incentive like durgapuja, eid, and others, allways say he can not mail to shadofax
                Shadowfax customer support has been notified about the posted complaint.
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                  V
                  V.Subash Raj
                  Feb 4, 2024
                  Jun 3, 2024
                  This thread was updated on Jun 3, 2024
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                  Address: Tech Aircons

                  Hi sir my order return ok but money not refunded pls check ok
                  Mobile number
                  [protected]
                  Shadowfax customer support has been notified about the posted complaint.
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                    V
                    VIJAY DEIVASABAI
                    Feb 2, 2024
                    Feb 12, 2024
                    This thread was updated on Feb 12, 2024
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                    Address: ambalur,vellore

                    I am Vijay, applying Shadowfax since a yrs. till now I trying but no response from company side. then I stared search contact how to connect with company. finally, I found number his name called Syed [contact number: [protected]] I contacted he ask about my background i said and told me here kaveripattinam krishnagiri tamilnadu availbale and mentioned me to send document and told two days after call me. I do call after 2 days he not at responding. its been 15 days more till now he not responding my calls or message at all. later still hope i searched find other person number Mahindren tamilnadu incharge, he also mentioned the availability and taken my information, later no response at all. with hope i was trying, if i not get also find atleast reply whether i get or not, with hope by day i applying.

                    please do needful.

                    regards,
                    vijay
                    +3 photos
                    Shadowfax customer support has been notified about the posted complaint.
                    Sir, Kindly Speed Up My Order AWB Number : SF[protected]FPL and Deliver it to me Today Itself as Quickly as Possible, So Kindly Deliver my Order as Soon as Possible Today Itself as it is Urgent.

                    Regarding franchise partner - Comment #4137148 - Image #0
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                      S
                      Sushaan sharma
                      Jan 29, 2024
                      Feb 12, 2024
                      This thread was updated on Feb 12, 2024
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                      Dear Shadowfax Customer Service Team,

                      I am utterly appalled by the complete lack of response and assistance regarding the return pick up for Order ID R[protected]AJI. It has been 9 days since the request was made, and the lack of communication is absolutely unacceptable.

                      The delay in the return pick up is causing me significant inconvenience and distress. Despite my repeated attempts to seek assistance, I have not received any updates or resolution.

                      I demand immediate action to address this matter and provide a timely and effective solution. This level of disregard for customer service is utterly unacceptable.

                      I expect a prompt and satisfactory resolution to this matter. Your urgent attention to this issue is imperative.
                      Shadowfax customer support has been notified about the posted complaint.
                      Sir, Kindly Speed Up My Order AWB Number : SF[protected]FPL and Deliver it to me Today Itself as Quickly as Possible, So Kindly Deliver my Order as Soon as Possible Today Itself as it is Urgent.

                      Unacceptable Delay in Return Pick Up for Order ID R756674768AJI - Comment #4137149 - Image #0
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                        P
                        Pawandeep Grewal
                        from Panaji, Goa
                        Jan 28, 2024
                        Feb 12, 2024
                        This thread was updated on Feb 12, 2024
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                        Website: Shadowfax Courier

                        Pawandeep Grewal
                        16:58 (13 minutes ago)
                        to admin

                        Sir, my parcel order SF[protected]PRZ received in nearby delivery station on 24 Jan 24. Then, my item was out for delivery on 27 Jan 24. But delivery boy did not contact me & in evening I got msg that you are not contactable.
                        Then, I reschedule my order on next day, as today on 28 Jan & also shared my current location. Today, also I got msg for out of delivery of item. But again now I received the same message.
                        My number is always reachable. I received a message to contact on [protected](delivery boy). When I called him. He didn't answer my call.

                        So sir, I have requested you, please take appropriate action to deliver my order as earliest as possible.

                        Thanks & Regards

                        Pawandeep Singh
                        Mob - [protected]
                        Shadowfax customer support has been notified about the posted complaint.
                        Sir, Kindly Speed Up My Order AWB Number : SF[protected]FPL and Deliver it to me Today Itself as Quickly as Possible, So Kindly Deliver my Order as Soon as Possible Today Itself as it is Urgent.

                        Sf568004200prz - Comment #4137150 - Image #0
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                          R
                          Rohit@abc
                          Jan 9, 2024
                          Jan 10, 2024
                          This thread was updated on Jan 10, 2024
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                          Address: Near Allhabad bank branch Ghurgutta Nanpara

                          My product was picked up (date -08/01/2024)yesterday itself. Your rider who has taken the product. His mobile number is shadowfax rider [protected]. Today when I spoke to him and asked why he did not send the product, he abused me and disconnected the phone. Now today again a call came from Shadowfax. Product is for pickup. When I returned the product yesterday, how do I return it again. I am so worried. Please help. My product has already been picked up yesterday. AWB R[protected]TCQ. my mobile n. [protected]
                          Shadowfax customer support has been notified about the posted complaint.
                          Sir, Kindly Speed Up My Order AWB Number : SF[protected]FPL and Deliver it to me Today Itself as Soon as Possible as it is Urgent.

                          Related pickup e - Comment #4134506 - Image #0
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                            N
                            nagesh.tandale
                            Jan 9, 2024
                            Jan 10, 2024
                            This thread was updated on Jan 10, 2024
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                            Address: Bandemutt

                            My gold coin from Amazon sent coriar company is shadowfax
                            Fake delivery attempted showing me but no massage to me or call
                            Shadowfax customer support has been notified about the posted complaint.
                            Sir, Kindly Speed Up My Order AWB Number : SF[protected]FPL and Deliver it to me Today Itself as Soon as Possible as it is Urgent.

                            Fake delivery attempted - Comment #4134507 - Image #0
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                              U
                              UrmilaSruthi
                              Jan 8, 2024
                              Jan 10, 2024
                              This thread was updated on Jan 10, 2024
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                              Date of incident : Jan 4th 2024
                              Tracking ID : R[protected]FPL

                              "Shadowfax is delivery partner for MEESHO"

                              Product has been picked up by shadowfax agent but status showing as "QC failed" in Meesho due to which refund is not processed.

                              Please look into it and we expect the refund to be processed ASAP.
                              Shadowfax customer support has been notified about the posted complaint.
                              Sir, Kindly Speed Up My Order AWB Number : SF[protected]FPL and Deliver it to me Today Itself as Soon as Possible as it is Urgent.

                              Product has been picked up but status showing as "QC failed" - Comment #4134508 - Image #0
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                                A
                                Adarshfalke
                                from Nagpur, Maharashtra
                                Jan 6, 2024
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                                Address: Shantinagar vhb colony nagpur i/37

                                I order refrigerator stand from meshoo and i retuurn this order and delivery pickup order and cancelled delivery order I calling a delivery boy be was not pickupong a call for to give me the parcel he was not responding please do fast return me my productir cash
                                Shadowfax customer support has been notified about the posted complaint.
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                                  manu56436
                                  Jan 2, 2024
                                  Jun 14, 2024
                                  This thread was updated on Jun 14, 2024
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                                  Sir, Kindly Speed Up My Order AWB NUMBER : SF[protected]AEP as My order has not yet Delivered to me even though it has already Reached my Nearest Location... So, Kindly Resolve this issue and Deliver it to me Today Itself as Soon as Possible as it is Urgent.
                                  +1 photos
                                  Shadowfax customer support has been notified about the posted complaint.
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                                    manu56436
                                    Jan 2, 2024
                                    Jun 14, 2024
                                    This thread was updated on Jun 14, 2024
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                                    Sir, Kindly Speed Up My Order AWB NUMBER : SF[protected]AEP as My Order Has Not Yet Delivered to me even though it already reached the Nearest Destination... So, Kindly Resolve this issue and Deliver it to me Today Itself as Soon as Possible as it is Urgent.
                                    +1 photos
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                                      A
                                      Anju@blore
                                      Dec 26, 2023
                                      Jan 4, 2024
                                      This thread was updated on Jan 4, 2024
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                                      Address: Carlton towers,Bengaluru

                                      I had ordered a scalp topper on this website. They had shown a very nice product on ad and when ordered, I got a very cheap and non-usable product. This is not fair. I want my money back and collect your product. There is nothing to talk much, i had ordered this for my mom but you people collected huge amount to give me a trash product that is not usable at all.

                                      Got cheated by you all,
                                      Anju
                                      Shadowfax customer support has been notified about the posted complaint.
                                      Sir, Kindly Speed Up My Order AWB NUMBER : SF[protected]AEP and Deliver it to me Today Itself as Soon as possible, as it is Urgent.

                                      Hair topper, bad product delivered - Comment #4133674 - Image #0
                                      Sir, Kindly Speed Up and Deliver the Order AWB NUMBER : SF[protected]AEP to me Tomorrow Itself as Soon as Possible... its Really Urgent.

                                      Hair topper, bad product delivered - Comment #4133710 - Image #0
                                      Sir, Kindly Speed Up and Deliver the Order AWB NUMBER : SF[protected]AEP to me Today Itself as Soon as Possible... its Really Urgent.

                                      Hair topper, bad product delivered - Comment #4133721 - Image #0
                                      Sir, Kindly Speed Up My Order AWB NUMBER : SF[protected]AEP and Deliver it to me Today Itself as Soon as Possible as it is Urgent.

                                      Hair topper, bad product delivered - Comment #4133747 - Image #0
                                      Sir, Kindly Speed Up and Deliver the Order AWB NUMBER : SF[protected]AEP to me Today Itself as Soon as Possible... its Really Urgent.

                                      Hair topper, bad product delivered - Comment #4133751 - Image #0
                                      Sir, Kindly Speed Up My Order AWB NUMBER : SF[protected]AEP and Deliver it to me Today Itself as Soon as Possible as it is Urgent.

                                      Hair topper, bad product delivered - Comment #4133806 - Image #0
                                      Sir, Kindly Speed Up My Order AWB NUMBER : SF[protected]AEP as My order has not yet Delivered to me even though it has already Reached my Nearest Location... So, Kindly Resolve this issue and Deliver it to me Today Itself as Soon as Possible as it is Urgent.

                                      Hair topper, bad product delivered - Comment #4133990 - Image #0
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                                        P
                                        Pratyusha mohanty
                                        Dec 24, 2023
                                        Jan 4, 2024
                                        This thread was updated on Jan 4, 2024
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                                        Kindly pay attention to the complaint. it may be nothing for you or it's just 800rs for your company but as struggling girl student it is much for me. And I value my money please kindly refund it.
                                        Shadowfax customer support has been notified about the posted complaint.
                                        Sir, Kindly Speed Up and Deliver the Order AWB NUMBER : SF[protected]AEP to me Tomorrow Itself as Soon as Possible... its Really Urgent.

                                        Scam by shadow fax - Comment #4133711 - Image #0
                                        Sir, Kindly Speed Up and Deliver the Order AWB NUMBER : SF[protected]AEP to me Today Itself as Soon as Possible... its Really Urgent.

                                        Scam by shadow fax - Comment #4133722 - Image #0
                                        Sir, Kindly Speed Up My Order AWB NUMBER : SF[protected]AEP and Deliver it to me Today Itself as Soon as Possible as it is Urgent.

                                        Scam by shadow fax - Comment #4133748 - Image #0
                                        Sir, Kindly Speed Up and Deliver the Order AWB Number : SF[protected]AEP to me Today Itself as Soon as Possible... its Really Urgent.

                                        Scam by shadow fax - Comment #4133756 - Image #0
                                        Sir, Kindly Speed Up My Order AWB NUMBER : SF[protected]AEP and Deliver it to me Today Itself as Soon as Possible as it is Urgent.

                                        Scam by shadow fax - Comment #4133807 - Image #0
                                        Sir, Kindly Speed Up My Order AWB NUMBER : SF[protected]AEP as My order has not yet Delivered to me even though it has already Reached my Nearest Location... So, Kindly Resolve this issue and Deliver it to me Today Itself as Soon as Possible as it is Urgent.

                                        Scam by shadow fax - Comment #4133991 - Image #0
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