Shadowfax Complaints & Reviews

Address: Bangalore

Wrong status update posted by Shadowfax. They were supposed to deliver yesterday and I also called the delivery person yesterday on his number[protected] at 21:08 hours and did not answer.
The status was updated as â€˜customer was not contactableâ€™
This is wrong

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Dear Shadowfax Team,
I am writing to formally address a critical issue regarding a recent delivery handled by your company. Today, I received a cash on delivery (COD) package, for which I paid approximately 949rupees. The package contained a shirt and trousers that are defective and entirely unrelated to any order placed by us.
Furthermore, the package lacked any sender information, making it impossible to trace or contact...

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Hi,
I ordered something on NYKAA and Shadowfax is the delivery partner I guess and they have not been delivering my item at all. I called NYKAA, Shadowfax with no luck.
Nykaa now doesnt seem to refund my money.

Nykaa order ID: NYK[protected]
Tracking number for shadowfax : SF[protected]NER

Both vendors dont seem to help so I have logged a complaint on both NYKAA and Shadowfax....

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I orderd an item from mesho and the package delivery date is on 10th july 2024 but when i tracked the package it says "we could not delivery your package" i think the mobile number you recieved and the mobile number i gave to mesho are different here is my tracking number SF[protected]FPL .
And i will also attach my screenshot of the mobile number i provided to the mesho cross verify it and my mobile number is [protected]
THANKYOU

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Address: Kolkata

The guy whenever comes for pickup finds some way to harass me continuously!
I today received a wrong product for the reason called Meesho and shared the details they checked from their end and created no QC return request for me.
Now I called the guy and he clearly told me that he is not going to pickup any wrong product.

I said it is fine. Then please cancel the return request from your end. I'll create the...

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Address: Patna

My flipkart order was supposed to be delivered on 28/06/2024 by shadowfox. It is showing the order is out for delivery tho They never tried to call me or the alternate number still they're saying that it is a FAILED DELIVERY ATTEMPT. bruh are you serious you'all never tried to deliver my order and just faking it INSANE AF. I call the delivery guy and he's saying I don't have any parcel with my name. WHAT SHOULD I DO? it's a whole TRAUMA

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Address: Bangalore

I did not order anything. I got a call from the Shadowfax delivery guy saying that he has a parcel which is on COD. I thought someone in my family ordered so I paid 537 Rs., as the sum was not very large. There was a piece of black cloth inside. They have all my details- name, phone number and address which made it look like that it was a legit delivery.

I have been trying to reach out to Shadowfax since then and they have...

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Today on the 24th of May 2024, My mother received a delivery from a courier stating that it was ordered by us. Even though my mother refused the courier person was adamant that the delivery was for us and that we had to pay 779 rupees irrespective. He was not willing to go away .
Also because my mother was alone at home at that point of time and did not want to further argue, she paid for it.

i read reviews over the internet and this company seems to be running a whole scam of sending people deliveries and getting money from them.
Not sure if the 800 rupees is coming back but we need to make sure the company is shut down before it makes crores of rupees by scamming people

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Package SF[protected]SYP reached Chennai 13th May, Itâ€™s 24th May, yet to be delivered despite repeated reminders. Why are Shadow fax even in the courier business ?

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Address: Shadowfax courier service

Sir i'm ordered a product in May 1 when the time i'm make the order its says that the product should reach on me at May 11. But till this date (May 16) the product has not reached me. But by looking at the status it is known that the product reached your kollam office on 7 th may.
AWB No : SF[protected]AJI and Phn No: [protected] please solve my problem. Immediately. I Need my product

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I haven't ordered any package and receiving delivery from shadowbox.

While I asked delivery guy for cancelling it.he is asking for OTP.

Can you please look into it...

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Delivery boy said he can't deliver my parcel to to my adress
he want cancel otp
but he send me delivery otp
by mistake I gave him otp
and he cut my phone
but I felt my mistake in 1 second
I call back him he doesn't attend my call
I do 10 15 time he didn't receive my call after this parcel show delivered
.it's meesho parcel around 500 rupees prepaid I didn't get my parcel...

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A product ordered from ajio reached near me on 18/04/24 even after theese days they are not delivering the product to me. After i decided to pickup the product directly from there facility but they are not connecting my call

Shadowfax customer support has been notified about the posted complaint.

Apr 20, 2024

Updated by khan72822@! The tracking id of the above said complaint is SF[protected]AJI

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Address: Mumbai

This is my first bad experience shadowfax courier service seems to be fake, since last 10 days there is no update, call is not showing, order is also not canceled, it has been 10 days since the courier service is not working.

Shadowfax customer support has been notified about the posted complaint.

Apr 09, 2024

Updated by Sayed Zakir SF[protected]FPL

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I am writing to bring to your attention an issue I encountered during a recent delivery experience. I believe it is essential to address this matter promptly to improve your services.

During a delivery attempt from Shadowfax which I ordered from AJIO online store, the OTP (One-Time Password) for delivery didn't receive. Subsequently, the delivery executive asked my personal details to get it delivered, which I found concerning. As a customer, I expect a secure and efficient delivery process without compromising my privacy.

I kindly request an investigation into this matter and appropriate corrective actions.

Shadowfax customer support has been notified about the posted complaint.

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Address: Tirupati

Please ðŸ˜ activate my id

Shadowfax customer support has been notified about the posted complaint.

Apr 03, 2024

Updated by Fazil007 I have been suspended ðŸ˜

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Address: lucknow

Myself Kayra Srivastava placed an order from flipkart which was delived by shadowfax my order has been cancelled by shadowfax withitself without any prior information after and also i didn't refund my money through flipkart my shadowfax order id is-
1) SF[protected]FE
2) SF[protected]FE

pLEASE HELP ME AND PROVIDE MY ORDER AS SSON AS POSSIBLE .
I didn't cancel my order
please give it to me.

Shadowfax customer support has been notified about the posted complaint.

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Hi,
I have not placed any return pickup till now but getting call from ShadowFax number [protected] which is pressurising me to give an otp which they are sending. The person says that please give otp for return pickup and when I say that there is no return pickup then he says that ok, if you want to cancel the return then please provide cancellation otp which we have jist sent you. And they keep sending me otps and asks for it....

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Product reached at destination from 4 days..but delivery not completed. Fake delivery attempts were made in tracking information...no calls and information by delivery agent to me.

Worst experience.
I need the items at the earliest. But this is disgusting....

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I had put a return and exchage request for two seperate items on AJIO. the pick up guy took the return and exchage product with him but he came to collect only return item. After inly i know that he come for return item. Now i need the item for exchange it is with him/shadowfax office. I cant reach them. Please give my product
Return id:RT[protected]
Date 07.03.2024

Shadowfax customer support has been notified about the posted complaint.

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B

bhar4321

Mar 25, 2024

Sir, Kindly Speed Up My Order AWB NUMBER : SF[protected]FPL and Deliver it to me Today Itself as Quickly as Possible as it is Urgent

Shadowfax Complaints & Reviews

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Shadowfax reviews & complaints page 4

Wrong status update as customer was not contactable

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subject: urgent: defective product received, missing sender details, and refund request

Item not delivered SF1083032806NER

Package not received

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Delivery boy misbehaviour and threat

Fake Delivery by the Delivery guy

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Fake product delivered

Had to pay for an order which was never ordered

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Request to deliver

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I am complaint about product delivery

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Delivery Guy asking for OTP for cancelation

Delivery boy is fraud

Product not delivered and not responding

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I m complaining to my courier delayed

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Delivery boy asking for personal identification documents for delivery.

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Id inactive

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My order has been cancelled by shadowfax without any information

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No return pickup but asking otp

Product reached at destination from 4 days..but delivery not completed

The pickup guy took the extra product that is not for pick up

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Shadowfax Complaints & Reviews

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Shadowfax reviews & complaints page 4

Wrong status update as customer was not contactable

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Package not received

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Fake Delivery by the Delivery guy

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Had to pay for an order which was never ordered

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Request to deliver

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I am complaint about product delivery

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Product not delivered and not responding

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I m complaining to my courier delayed

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Delivery boy asking for personal identification documents for delivery.

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Id inactive

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My order has been cancelled by shadowfax without any information

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The pickup guy took the extra product that is not for pick up

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