[Resolved]  Shadowfax — My Customer's Delivery Is Failed Without Any Reason, Please Re-Attempt The Delivery.

Hello shadowfax team i'am reseller in meesho app so my customer delivery is failed without any reason (TRACKING ID: SF[protected]FPL) there is no call receive from a delivery boy, So the delivery failed reason is totally wrong and this is the 4th - 5th time that i was suffering from this problem, all the time the delivery was failed why?? And without reason, i mean how could be your team are so irresponsible? This is so disappointing.

Kindly help me regarding this and re-attemp the delivery as soon as possible.

(TRACKING ID: SF[protected]FPL)

Thanking You
Afreen Shahid
Was this information helpful?
No (1)
Yes (1)
Mar 12, 2022
Complaint marked as Resolved 
Shadowfax customer support has been notified about the posted complaint.
Verified Support
Feb 01, 2022
Shadowfax Customer Care's response
Hi Afreen,

This shouldn't be happening. We'd like to take a closer look at your concern. We have escalated this matter to our internal team and will get this resolved at the earliest.

Regards
Team Shadowfax
Verified Support
Feb 08, 2022
Shadowfax Customer Care's response
Dear Afreen,

Greetings from Shadowfax!

We regret to inform you that your shipment has been marked RTO and is in return manifest to your seller. Kindly connect with your seller for further assistance.

Regards,
Team Shadowfax
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Shadowfax
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    1452
    Pending
    253
    Resolved
    436
    Shadowfax Address
    1st floor, Appek Building, 93/A, 4th B Cross Rd, 5th Block, Koramangala, Bengaluru, Karnataka, India - 560095
    View all Shadowfax contact information