[Resolved] Shadowfax — No any contact number for delivery person

kumar subhash

from Gurgaon, Haryana

Mar 14, 2022

Address: Time Tower, MGRoad, Gurgaon

Dear team
Greetings!
i am very upset due to no any contact number provided by you for delivery agent to track our parcel. also no any call from your side for delivering the parcel to me or site shows i m not available or not connect with me.
Please share delivery contact person details
FYI there is sms coming with[protected] this no is wrong.
So how we can trust.
regards
Subhash Kumar

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Apr 27, 2022

Complaint marked as Resolved

Shadowfax customer support has been notified about the posted complaint.

Verified Support

Mar 14, 2022

Shadowfax Customer Care's response Dear Subhash,

Greetings from Shadowfax!

We sincerely apologize for your experience. Please share details of the issue you faced along with the AWB number at [protected]@shadowfax.in and we assure you of a swift resolution.

Regards,
Team Shadowfax