[Resolved] Shadowfax — Product not delivered while tracking it's says delivered

ssayeeda

from Bengaluru, Karnataka

Jul 29, 2022

Address:

DOMLUR, BANGALORE

Ref. to AWB No. SF[protected]FPL dated 27.07.20200 received message going to deliver today... but didn't receive.. when I have done the tracking it's showing delivered at night 9.57pm...It's not delivered..no message too..
the same thing happened before got message delivered but they delivered after 2 days.. after raised a complaint... I think here delivery boys are playing they don't have tab on delivery boys...
please do the needful...

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Aug 29, 2022

Complaint marked as Resolved

Shadowfax customer support has been notified about the posted complaint.

Verified Support

Jul 29, 2022

Shadowfax Customer Care's response Dear Sayeeda,

Greetings from Shadowfax!

We deeply regret what you had to endure. Please be assured that your concern has been escalated to our team and we will get this resolved at the earliest.

Regards,
Team Shadowfax