[Resolved] Shadowfax — Sir My return Pickup are not taking any response

Piyush4321

from Mumbai, Maharashtra

May 20, 2022

Address:

Banka Bihar India

Sir
I order a product from messo but product are damaged so i request to return my order ( Tracking id- R[protected]FPL). Abd also return are approved. And pick up hand over to shadowfax but 10 days has gone no response from here please help me to avoid waste of my money . I have not problem with messo but problem issued by Shadowfax so bad service i think it is so bad service in india.my contact no- [protected] Please help me

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Jun 27, 2022

Complaint marked as Resolved

Shadowfax customer support has been notified about the posted complaint.

Verified Support

May 23, 2022

Shadowfax Customer Care's response Dear Piyush,

Greetings from Shadowfax!

We regret the inconvenience caused. We have escalated your issue to our team and shall get this sorted at the earliest. Please allow us some time.

Regards,
Team Shadowfax

Verified Support

May 27, 2022

Shadowfax Customer Care's response Dear Piyush,

Greetings from Shadowfax!

We're reaching out to confirm that your complaint has been resolved by our team. We hope it's been done to your satisfaction.

If you're satisfied with the team's effort or have feedback to share, please visit https://bit.ly/SFGMB and bit.ly/ShadowfaxApp to rate our performance.

Warmly,
Team Shadowfax