Shadowfax — Urgent complaint regarding undelivered parcel containing engagement saree

Address: 25/8, Cassia road, shipra suncity , indirapuram, Ghaziabad, UP

Hi, Iam Bhagyashri Palkandwar
I am writing to formally lodge a complaint against Shadowfax regarding a parcel I sent approximately two months ago from Ghaziabad (U. P.) to Pune (M. H.). The parcel has not been delivered, nor has it been returned to me, despite multiple attempts to contact customer support and filing complaints on platforms such as ConsumerComplaints.in and Control.in.

The parcel contains a valuable engagement saree, and its loss has caused me significant emotional distress and financial hardship. I have not received any update, resolution, or refund from Shadowfax, and I am now demanding one of the following:
Immediate location and delivery of the parcel.

If delivery is not possible, a full refund of the parcel’s value.

Please treat this matter with urgency. I expect a prompt response and resolution. If not addressed, I will escalate this issue to the District Consumer Disputes Redressal Commission and pursue legal action.

Details:

Origin: Ghaziabad, U. P.

Destination: Pune, M. H.
Parcel Contents: Engagement Saree

Date Sent: 2 and half months ago

Complaint Filed: ConsumerComplaints.in, Control.in

Status: No response received

I request that you investigate this matter immediately and provide a resolution. Please take this matter seriously and give me response withing 24 working hours otherwise I really file a complaint against shadowfax iii Police station also.

Sincerely, Name : Bhagyashri A Palkandwar Mobile No : [protected], [protected] Email id : [protected]@gmail.com AWB No : SF[protected]CPF Order Date : 10 May 2025 Invoice No : [protected]
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