[Resolved]  Shadowfax — Worst courier service regarding pick up of order from meesho

I have a return pick up from meesho here in bhuj kutch gujarat and the executive has falsely called me and taken the code provided on sms and has not picked the courier which I want to return and he is not picking a single call and after picking one call he told he will be picking the order tomorrow as yesterday also he asked for the code but I denied and today he came at my address took the code and ran away without taking the return pick up.

Related courier persons
One guy with surname Pathak and Inderjeet Singh Jadeja who both forcefully asked for the code without picking the return
Was this information helpful?
No (1)
Yes (1)
Mar 19, 2022
Complaint marked as Resolved 
Shadowfax customer support has been notified about the posted complaint.
Verified Support
Feb 15, 2022
Shadowfax Customer Care's response
Dear Afteesam,

Greetings from Shadowfax!

We sincerely apologize for your experience. Please share details of the issue you faced along with the AWB number at [protected]@shadowfax.in and we assure you of a swift resolution.

Regards,
Team Shadowfax
 
1 Comment

Comments

Hi there,

This shouldn't be happening. We'd like to take a closer look at your concern. Please share your AWB number for us(via [protected]@shadowfax.in) to assist you better and resolve your issue on priority.

Regards
Team Shadowfax

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Shadowfax
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    1452
    Pending
    253
    Resolved
    436
    Shadowfax Address
    1st floor, Appek Building, 93/A, 4th B Cross Rd, 5th Block, Koramangala, Bengaluru, Karnataka, India - 560095
    View all Shadowfax contact information