[Resolved]  Shaha Finlease — cibil correction

Address:Mumbai City, Maharashtra, 400054
Website:www.complaintboard.in

Hi, my name is alok jain and i am from mumbai. I had a credit card with standard chartered bank in yr 2000 and i hardly used it. I dont think / remember of having any dues pending however in early 2018 when i applied for a housing loan.. It got rejected. Reason low cibil score. I was instructed to contact shaha finlease where this case has been transferred. The provided landline number was difficult to reach as it used to be busy every next second. However fortunately i got in touch with customer care of shaha and the lady provided the information of my past dues not cleared. Against my outstanding i was quoted a fair and less amount for cibil clearance to which i found fishy. I then asked them to share me an written evidence and the same was shared with standard chartered branch but they refused to acknowledge it since it was not issued by them. However i took a risk and paid them the amount and waited for the cibil score to get revised. It did happen but took almost 45 days to get it revised. Finally i am a happy borrower now.

Thanks to shaha finlease team
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Jul 22, 2018
Complaint marked as Resolved 
Shaha Finlease customer support has been notified about the posted complaint.
Verified Support
Jun 21, 2018
Shaha Finlease Customer Care's response
Dear Customer,

Thank you for your valuable feedback.

Please feel free to call us or write to us for any further clarification.

Assuring you the best of services always.

Thanks and Regards
Customer Service
Shaha Finlease Pvt Ltd.
[protected]
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