[Resolved] Shaha Finlease — credit card accounts from standard chartered to shaha finlease

Pranav Kondalkar

Address:

Pune, Maharashtra, 411036

I had taken a credit card from standard chartered in 2001and i had hardly used that card and i had cleared all the dues and completed all the payments on that card. Then in 2010 standard chartered sold all accounts to shaha finlease without informing the account holders. And now shaha finlease called me to clear dues and gave me letter billing 23 lakhs without reason. And this has also affected my cibil score and has stopped all my loan procedures.
Whereas i had cleared all the dues and the card was expired still i get a letter billing 23 lakhs from shaha finlease.
Need to resolve this issue as soon as possible.

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Feb 22, 2020

Complaint marked as Resolved

Shaha Finlease customer support has been notified about the posted complaint.

Jan 16, 2020

Updated by Pranav Kondalkar This is regarding as my father Suresh Kondalkar, he had closed all dues and paid all pending payments of and it has been closed by same year due to multiple pressures from your service agents.

Now 23 lakh is reflecting in my cibil report as outstanding. Kindly check from your system and enclose the bill details for which my dad has closed credit account 17 years back.
We don’t have any details about that / no messages / no calls from bank in this 17 years.

Now we are facing problems due to the cibil score in our loan processing.

We want that to be sorted out from our cibil account kindly do needful.

Thank you
Pranav Kondalkar

Verified Support

Jan 22, 2020

Shaha Finlease Customer Care's response Dear Customer,

Request you to provide the settlement letter of SCB.

So we can close the account from cibil.

please feel free to write on [protected]@shahafinlease.com.

Regards
Shaha Finlease Pvt Ltd
Customer service
[protected]

Mar 04, 2020

Updated by Pranav Kondalkar As I said at that time after clearing dues SCB told that they will send the completion via courier but i did'nt receive any letter till date. I assumed that the account is closed but Shah finlease calls me after 10 years for this. This is Pathetic.
And Shah finlease representative is talking rude and rubbish on the call regarding this. Talking in a very unprofessional way.