[Resolved]  Shaha Finlease — Fake debit and wrong updation in cibil

Address:110001

Fake debit and wrong updation in cibil
Shaha finlease representative sent me an email on 03rd november, 2016 stating that i had taken a personal loan from standard chertered bank in 2003 and i have not paid back the dues.

I was a horrific shock to me as i had never dealt with scb in my life than how come i have a loan in my name, i though of a fraud against me. Immediately i got my cibil report generated and found that they have reported a sum of inr 1, 39, 000 + penalty = inr 1, 51, 000 in my cibil account as well.

When i wrote back to them they mentioned that i am lying and saying so because i don't want to pay back. Upon insisting they sent me all the docs they had collected from the person while approving the loan. To my surprise none of the documents belonged to me. Photo, signatures, address, date of birth, employment, city of residence none matched mine. They asked me to prove that it is not me. When i approached a lawyer here in delhi, he mentioned that there is nothing to worry about and i can handle this situation on my own and i don't need to hire a lawyer for this. He asked me to send my passport copy to them which will have all the relevant things they can cross check that its not me. The same day i received 27 calls in this regard and harassed me to pay them the balance amount. Thanks to true caller that then i blocked the number.

Now when i have sent the passport copy they don't even bother to reply back and give me the clearance certificate. They need to give me the clearance certificate also need to have my cibil report cleared from this fake debit.
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Mar 29, 2019
Complaint marked as Resolved 
Shaha Finlease customer support has been notified about the posted complaint.
Verified Support
Feb 25, 2019
Shaha Finlease Customer Care's response
Dear Customer,

Thank you for writing to us.

We request you to provide your contact details to assist you.

We will depute our customer service executive to discuss the prevailing issue with you and try to resolve the same amicably.

Please feel free to call or write to us for any further clarification at [protected] / email id [protected]@shahafinlease.com

Thanks and Regards
Customer Service
Shaha Finlease Pvt Ltd.
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    Shaha Finlease  Phone
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    713, 7th floor Vihaan building , Opp nutan chemicals walbhat road, Goregaon, Maharashtra, India - 400063
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