Shaha Finlease — overdue in credit card

In reference to my cibil report iam stating that I am over due in credit card to SHAHA but I never approached SHAHA nor they approached me. How can SHAHA show overdue in credit card.this issue already I posted to cibil they are also making regular fallowup .
Sir, as per my cibil report I didn't take any credit card from your institution.earlier I had a standard chartered card that has been closed a have a closed letter.plz I request you to look into the above matter and remove the over due amount from cibil.

Control no.[protected]
Member reference no.[protected].
I request the SHAHA to plz rectify the cibil problem which I already reported to cibil.
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Shaha Finlease customer support has been notified about the posted complaint.
Verified Support
Sep 10, 2019
Shaha Finlease Customer Care's response
Dear Customer,

We wish to inform you that the SCB account is sold by bank to SHAHA.

Kindly forward the offer letter to us so we can verify and update the correct status in CIBIL.

Regards
Customer Service
[protected]
[protected]@shahafinlease.com
Sep 18, 2019
Updated by Ranganth
In response to your mail iam forwarding my closing letter so plz remove my name from Cibil report.
Sep 18, 2019
Updated by Ranganth
In response to your mail iam forwarding the SCB closing letter.so kindly do justice and needful.
Sep 19, 2019
Updated by Ranganth
In response to your mail and my complaint status ID no.2443923. I herewith forwarding my SCB closing letter. So plz rectify the above said problem and request you to resolve my Cibil problem.
Sep 19, 2019
Updated by Ranganth
In response to your email iam forwarding my SCB closing letter so please do me justice and remove the overdue amount from Cibil.
Sep 20, 2019
Updated by Ranganth
Sir, in response to your email iam herewith forwarding my SCB settlement letter so plz kindly remove my overdue amount from my Cibil.
Sep 23, 2019
Updated by Ranganth
Sir, in response to your mail iam forwarding my SCB settlement letter. So plz remove my outstanding amount from my Cibil report.

Sep 25, 2019
Updated by Ranganth
Sir, as I have forwarded my SCB settlement letter but still now my issue is not resolved I request you to please remove the overdue amount from my Cibil report.

Sep 27, 2019
Updated by Ranganth
Sir, as per your request and mail received from you iam forwarding my SCB settlement letter .so plz remove the overdue amount from Cibil.

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In response to your mail iam forwarding my SCB closing letter.

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