[Resolved] Shaha Finlease — overdue of credit card payment

[Resolved] Shaha Finlease — overdue of credit card payment

M Muniraju g from Bengaluru, Karnataka

This is regarding as my father g muniraju from nandini layout bangalore, he had closed lended loan amount of 25 k at 2002 and it has been closed by same year due to multiple pressures from your service agents. Now 7.5 lakh is reflecting in my cibil report as outstanding. Kindly check from your system and enclose the bill details for which my dad has closed the loan 17 years back. We don’t have any details about that / no messages / no calls from bank in this 17 years. Now we have started with the home construction because of this issue it has been reflected in our cibil score which in turn is not allowing for home loan. We want that to be sorted out from our cibil account kindly do needful. Thank you Muniraju g Was this information helpful? No (0) Yes (0)
Oct 13, 2019 Complaint marked as Resolved Shaha Finlease customer support has been notified about the posted complaint. Verified Support Oct 03, 2019 Shaha Finlease Customer Care's response Dear Customer, We wish to inform you that the account is transferred from SCB to SHAHA in 2010. please provide the closure letter of SCB so we can update the appropriate status in cibil. Thanks and Regards Customer Service Shaha Finlease Pvt Ltd [protected]@shahafinlease.com Oct 04, 2019 Updated by Muniraju g Thanku for ur response sir. Please find the below attachment.. Verified Support Oct 07, 2019 Shaha Finlease Customer Care's response Dear Customer, The attached letter is the intimation letter of transfer of account from SCB to SHAHA. Please provide the settlement / closure letter of SCB. So we can update in cibil correctly. Thanks and Regards Shaha Finlease Pvt Ltd. [protected]@shahafinlease.com Oct 07, 2019 Updated by Muniraju g Sir as we had a delay of payment due to some issues but later due to continuous call from shaha finance we paid them cash in our office. Those people didn't provide any receipt on the same. They made a note that it will be sent in the courier and made us to break the card in their presence. At the same time we had made a payment of sbi credit card also. It is paid as a cash sir. Genuinely we have paid them. We didn't get any notice or mail regarding that. So we thought everything's is cleared. It's been 17 years sir. We have documented many credit copies but from their end we didn't get any updates or closure regarding our due. Kindly help us. Oct 07, 2019 Updated by Muniraju g As a replica we have a sbi closure copy of the credit card payment what we have made. Both sbi and standard charted bank card due payment was cleared on the same month with 1 week difference. In the year 2002. Your employees have completely collected the amount in cash in our office. Then later they wrote a payment details in a piece of paper and informed us the receipt will be couriered to our residential address. We are very sure about the payment made, if not provide us the details of the person who were working in bangalore branch in the year 2002. So that we will lodge a complaint against those fraud employee and we will clarifiy this issue legally. As per our legal advisor he will take up this issue and clear in the court. Kindly provide those fraud details. Thank you Oct 07, 2019 Updated by Muniraju g Find the below attachment as we have cleared sbi credit card payment. Kindly check the date and year within that month we have cleared your complete credit...
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