[Resolved]  Shaha Finlease — write off on credit report

Address:Kolkata, West Bengal

This pertains to my standard chartered credit card which i had gone for settlement in october 2009. I was outside kolkata during those days but had specifically visited to settle my oustanding dues. We had agreed on a settlement amount and made the payment as per agreement. Though i was promised that the account will be settled and an noc will be issued. However, nothing was received though i kept making calls but to no avail. I was assured that i need not worry about the settlement every time i made calls.
However i got the shock of my life when i saw my cibil report yesterday. The account has been reported as "write off" with above 19k showing as write off amount.
I request the shaha finlease team to resolve this at the earliest. I have also raised a dispute with cibil on the same.
Was this information helpful?
No (0)
Yes (0)
Mar 24, 2019
Complaint marked as Resolved 
Shaha Finlease customer support has been notified about the posted complaint.
Verified Support
Feb 21, 2019
Shaha Finlease Customer Care's response
Dear Customer,

Thank you for writing to us.

We request you to provide your contact details to assist you.

We will depute our customer service executive to discuss the prevailing issue with you and try to resolve the same amicably.

Please feel free to call or write to us for any further clarification at [protected] / email id [protected]@shahafinlease.com

Thanks and Regards
Customer Service
Shaha Finlease Pvt Ltd.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Shaha Finlease
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    257
    Pending
    48
    Resolved
    149
    Shaha Finlease  Phone
    +91 89 7606 9758
    Shaha Finlease  Address
    713, 7th floor Vihaan building , Opp nutan chemicals walbhat road, Goregaon, Maharashtra, India - 400063
    View all Shaha Finlease contact information