[Resolved] Shine.com — big fraud by hindustan times with the name shine.com

VIJAY KUMAR MALLADI

from Panaji, Goa

Address:

Roha taluk, RAIGAD dist, Maharashtra, Raigad, Maharashtra, 402126

Sir,
This is a big fraud happening with job seekers in india. On may 2019 i took a paid service 4696 inr through online. The next hour, i got a call from shine executive to take another service for verification of my profile which cost 6478 inr.in this manner to complete total profile, they theft officially of total 98096 inr in the name of different services. They made my credit card empty balance. They didn't accept to pay in instalments. Their acting is very creative and innovative to make anyone take the fraud services. They said that jobs are ready available which matches my profile. The only thing is to complete the payments of different services and take the interview calls. They convinced and make different payments in one day for 98096 inr. Even now i getting call for different services to just close it by recieving a simple documentation. They now closing the services by giving visual resume, professional summary and portfolio copies which can be done at any cyber cafe or document center which may cost maximum 1000 inr. But they charge me for 67866 inr out of total 98096inr. The above three documents were prepared using ms-office. For sample i attached professional summary which charged 8999inr. Also they giving me whatsapp job alerts i. E., links of naukri.com job notifications. For every 15days i'm getting the calls only to close those services by accepting through my portal.in the meanwhile, i got hundreds of similar fraud calls with the name of other portal services after login to shine paid service. I inform to shine executive, they said that your profile is in open status. After closing the services the problem will be solved.
Like this, i have been tortured mentally and financially due to shine paid services.
Hindustan times is looting the unemployed and employed people officially through shine learning.com

Please beware of shine.com and other online paid services.

Regard,
Vijay
[protected]

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Sep 16, 2019

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2019

Shine.com Customer Care's response Dear Sir,

It has been a pleasure serving you. We take pride in giving priority to our customers and looking after their needs.

After availing the services our team had called you up for the welcome call because Shine learning ensures customer awareness about the product & welcome our new customers to Shine learning.

We believe in transparency of products/services offered to the customer. Through welcome calls, we ensure that customers have fully understood the key features of the purchased product and it meets their requirements completely and the same process has been done from our end.

Our team explains you the service in details and at that time you had not raised any concern and after receiving your verbal consent the services has been initiated.

Our success lies in our prompt, professional and personal attention we strive to give. Should you have any suggestions that would improve our organization please feel free to contact us.

Regards,
Team Shine