[Resolved] Shine.com — Cheating & false commitment from shine.com

Abhi N

from Nagpur, Maharashtra

Address:	New Delhi, Delhi, 110008
Website:	WWW.Shine.com

Hi, my name is abhilash nayar from new delhi. I was searching for a job in a good reputed company who could offer me a my desired profile with a good salary package, so one day i contacted shine.com through a web chat and asked my queries. Then i got a call from one of their executives mr lakhwinder ([protected]) who sits in bptp park sector -30 gurgoan office who committed me a lot of false promises of services that shine.com will be offering once i take their paid service :1. Resume booster, 2. Featured profile: 6 months, 3. Employment verification and last one 4. Interview cracker
He told me by taking these above mentioned package i will earn job referrals in over 2500 top companies, even if you don't have contacts in those firms. You are connected with employees in the department and at the position that you choose, and your interaction is also arranged by round one for 6 months.in this service we highlight your profile to recruiters. You get marked as a “highlighted” candidate in recruiter search. You are connected with employees in the department and at the position that you choose, over the phone and your interaction is also arranged by round one for 6 months.

After your interaction, your referrer forwards your cv to the hr, directly helping you get noticed and increasing your chances of getting hired by 10 times!
Then after believing these people i paid rs 4699 on 30 dec 2015 and then rs 999 on jan 11, 2016. After that i also sent my resume on mail when their backend asked me to send and also send my profile and job location preferences. Then i started applying jobs at shine.com id. But not even a single call i received from any company for job till date and i even complained to shine.com but it was not no use. I have specified my work location in delhi ncr region, but these people send me jobs of mumbai, kolkata and banglore deliberately even after complaining. I have just wasted my hard earned money as well as time because of shine.com. I trusted shine.com because i was a part of hindustan times group and they were having a big office in gurgoan. But believe me they are professional frauds. I want to take action against this fraud organization who cheat candidates in pretext of job. I want to get my refund.
Regards
Abhilash nayar

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Jan 31, 2017

Complaint marked as Resolved

Shine.com has not given me a satisfactory reply .As they are professional cheaters who misguide the candidates at the time they seek for job by misleading them, that no companies hires directly, they ( Shine.com) are very well connected to the HR department of all top companies .They have big job openings at present which may close soon so they ask the candidate to take a package like resume booster, interview kracker, profile highlighter, which will cost around some 5600 rs( In Total ) and will create some fear in the minds of the candidate so that they may pay this amount out of fear of losing a good job opportunity . Now there are 3 kinds of scenarios here and these are the A.)commitment to before taking the package. 1.that they will be automatically getting interview calls from Top Companies even if they don't apply for the desired job as we will highlight the candidate's profile and send it to these companies . B) Commitment just after taking the package. 1. You Have to apply for the desired job, then only you will start getting calls from recruiters C) Commitment Once the candidate gets frustrated when he is not getting calls from the recruiter even though he might have applied for many jobs( more tahn 100-200 jobs ) that is according to his skills, experience and competencies.( I mean for which he is totally eligible for ) 1. We don't guarantee the candidates that they will get the call for interview . the Interview call will depend upon the of Job availibilty and the requirements of the recruiters. Now when the candidate goes for complaining at their Customer Care or to the Consumer forum they will answer you that your all services i.e. Booster, Featured Profile, Skill Courses : Interview Kracker and Employment Verification service has been processed and completed. In overall process, Shine only enhance your profile and increase the probability to get shortlisting of your resume. The response from the consultants/recruiters depends upon the availability of job opportunity with them which exactly matches your profile. We would request you to check your shine account regularly and apply on matches job sent to you because all the recruiter activity and jobs alerts can be seen through your shine account. For further assistance contact us at 0120-6158-822 or email us at [email protected] There are some more Scams run by shine .com that I want to bring to your notice . Now Shine .com also has got a chain of fraud consultancies who post some fake job openings in some companies through Shine.com, once a candidate applies for that job he gets the call from that consultancy who further asks for money ( 200 rs, 500 rs, 1000rs, 2500 rs & so on... ) registration charges and by mistake if a candidate falls in the web of fake promises again he looses the money and gets no job .In this Way also they ( Shine.Com ) is running scam in the country very fearlessly as they know that there is no law, no agency or Government body to check the scam runned by these companies This is the process by which they dupe the innocent candidates and loot their hard earned money from them and play with the future of our youths . I want to know if there is any authority or any Courts who can stop these kind of fraudulent companies from looting and get back from them our hard earned money .

Shine.com customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2017

Shine.com Customer Care's response Dear Sir,

Thank you for taking time out of your busy schedule to write us and express your grievances on how our products and services do not meet up with your expectations. Our greatest desire is to ensure our customers are satisfied at all levels.

We would like to inform you that your all services i.e. Booster, Featured Profile, Skill Courses : Interview Kracker and Employment Verification service has been processed and completed.

In overall process, Shine only enhance your profile and increase the probability to get shortlisting of your resume.

The response from the consultants/recruiters depends upon the availability of job opportunity with them which exactly matches your profile.

We would request you to check your shine account regularly and apply on matches job sent to you because all the recruiter activity and jobs alerts can be seen through your shine account.

For further assistance contact us at[protected] or email us at [protected]@shine.com.

Jan 30, 2017

Updated by Abhi N No, I donot agree with you, Shine.com did nt told me that The response from the consultants/recruiters depends upon the availability of job opportunity with them . This I a, hearing for the first time from you people when you have to collect the money then you make a lot of false promises . I didnt get any benfit from your Booster, Featured Profile, Skill Courses : Interview Kracker and Employment Verification service, even though I applied from shine.com which indicates that your services are of no use. please refund my charges.

Jan 31, 2017

Updated by Abhi N If they are not able to provide the suitable jobs to the candidate then they should refund back the money if not fully then atleast 60% of the amount taken from the candidates must be returned .