Shine.com — Demanding Extra Money for Educational Certificate Verification

My name is Vikrant Thakur. I had posted an enquiry on shine.com website regarding resume making then i received a call from shine.com they gave me a combo package of resume building + Placement services for 3000 after payment another senior expert called me and demanded 5000 extra for document verification. When i denied then he said there is no use of 3000 rupees which you had paid earlier so anyhow you have to pay 5000. (Invoice No IN289699)
I need my money Back because i don't trust shine.com at all.
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[protected]@gmail.com
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Dear Sir,

Thank you for availing services from shine learning.

We value your trust in our company, and we will do our best to meet your service expectations.

With reference to your discussion with our concern team member, hope all your concern has been resolved.

Request you to please utilize the service and take a maximum benefit of it.

If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

Regards,
Team Shine
No I don't need your services.
I need my money back .
If you are happy to assist me then please return my money please
Dear Sir,

Greetings from shine learning.

We understand your concern and would like to inform you that you have bought the services with your own consent and all the services has been initiated. We pride ourselves in providing great customer service and we would like to do the same for you.

We look forward to continuing to provide you with the best possible service. If there is anything else we can do for you, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

Regards,
Team Shine

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