[Resolved] Shine.com — fraudulent activity | |||
Hi team, My name is gaurav i am seeking for job and i use to apply on shine.com. Platform. I got call from shine representative "shivani lakhera" asking for 2, 999 for assistance in hiring process. I paid that amount then my profile transferred to another person "vivek kumar dubbey" who asked 11, 899.00 for documentation purpose like certificate verification and assessment report. Next day i received another call from a lady referring previous person vivek kumar dubey i do not remember that lady name. She asked 19, 000 as final amount for interviewing and hiring process. I paid all this amount 2, 999+ 11, 899+ 19, 000 =rs 33, 898 Now i am waiting since my last payment of rs 19000 on 24th may and did not get any assistance in interview call or interview and hiring process and after my several call and email they said that we will not return your money. I received call from different numbers some of these numbers mentioned below. 1.+[protected] 2.+[protected] 3.[protected] You can contact me on this number: [protected] Was this information helpful? | |||
Dec 20, 2017 Complaint marked as Resolved Shine.com customer support has been notified about the posted complaint. Verified Support Nov 17, 2017 Shine.com Customer Care's response Dear Sir, With reference to your complaint, you raised prime concerns which are listed below along with our responses:- 1.You had opted the service in the month of May 2017. 2. We had called you up on 25th May, 2017 and clarified all the things on the welcome call as it is an important part and the first interface to interact with our clients to initiate the services. 3. At that time you had raised the concern that you were not aware about the Essentials of Interviewing and Hiring course you had made the payment because sales person communicate you that it is a procedure of Interviewing and Hiring. Sales person assured you that will forward the CV to the concern members. Our greatest desire is to ensure our customers are satisfied at all levels and find the most suitable way to fix their problems without delay.The issue has been forwarded to the sales team.After that, you must receive a call from them and your concern has been resolved.On the basis of your verbal consent dated on 30/5/2017, we had initiated the service. 4. This is to notify you that we are the service providers and we are here to enhance the profile and increase the probability to get shortlisted for your resume.Your chances of getting a job will increase with our services and the services will only facilitate you for the job search.However there is no guarantee. The response to your profile is directly dependent on the recruiters' requirements. If they will find a suitable vacancy matching your profile, they may contact you via an e-mail or call.Getting a job is dependent on multiple factors like ‘suitability’ for a specific position.Hence we will equip you so well with our guidance and assistance so that you can handle the challenges you face during your job hunt. Our goal is to provide a consistently reliable product and an exemplary level of customer service. Reagrds, Team Shine | |||
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