Shine.com — I am complaining about fraud transaction from Shine

Dear Sir,

One of your representative called me on Friday for online payment of Rs. 10 but while making payment debited amount Rs. 45205.34.

Your representative or criminal used mobile no. [protected]. I was contacted them but not receiving calls. Request you to arrange refund on urgent basis.

My name is - Pallavi Bharam
Mobile No. is - [protected]

Debited Amount: INR 45205.34 debit
Refundeble Amount: INR 45205.34
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Shine.com customer support has been notified about the posted complaint.
Jun 29, 2026
Updated by Pallavi Bharam
Dear Sir,

One of your representative called me on Friday for online payment of Rs. 10 but while making payment debited amount Rs. 45205.34.

Your representative or criminal used mobile no. [protected]. I was contacted them but not receiving calls. Request you to arrange refund on urgent basis.

My name is - Pallavi Bharam
Mobile No. is - [protected]

Debited Amount: INR 45205.34 debit
Refundeble Amount: INR 45205.34
Verified Support
Jul 29, 2026
Shine.com Customer Care's response
Dear Sir/Ma'am,

Greetings from Shine.

Thank you for your email.

We have reviewed your message; however, we are unable to trace your order with the information currently available. To help us locate your records and assist you further, we kindly request you to share the payment details, such as the transaction ID, payment date, payment amount, or any payment confirmation/screenshot available with you.

Once we receive these details, we will verify the information and get back to you at the earliest.

We appreciate your cooperation and look forward to your response.

Regards,
Team Shine
 
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