Shine.com — Profile Resume Status Still Showing As Default-Not Yet Updated

On[protected], I submitted a complaint against Shine.com towards updation of my profile resume status which is wrongly marked as Default at their end. The Resume status still shows as Default even after a span of almost 3 weeks. In the meantime, I have received a series of mails wherein Shine recruiters have shown interests in my profile. Hence, I require to update my profile, upload current photograph and updated resume. But, due to default status, I'm still unable to do the same. Needless to mention, I'm a premium member of Shine online job service.

Shine.com is hereby advised to take immediate necessary action so that I can update my profile, as mentioned above, failing which I would be compelled to resort to appropriate legal action.
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Shine.com customer support has been notified about the posted complaint.
Verified Support
Jul 29, 2026
Shine.com Customer Care's response
Dear Sir,

We have reviewed your message; however, we are unable to trace your order with the information currently available. To help us locate your records and assist you further, we kindly request you to share the payment details, such as the transaction ID, payment date, payment amount, or any payment confirmation/screenshot available with you.

Once we receive these details, we will verify the information and get back to you at the earliest.

We appreciate your cooperation and look forward to your response.

Regards,
Team Shine
 
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