[Resolved] Shine.com — I am complaining regarding paid services asking money even after a purchase. | |
Hi Team, on 10-NOV-2020, +91 [protected] Prashanth He advised me for the paid service at shine. 1. Resume Booster 2.Application Highlighter for the amount of 3, 365.47 which is i am ok and paid. Below is my details. Proforma Invocie ID: IN20201110_396777 Date: 10-Nov-2020 He said one person from shine Sthyanaranyan will call me for helping me on resume booster. I got the call from him [protected] Sthyanarayan He was explaing another process of verification and it also paid services of 8000K.which is not acceptable after paying 3, 365 amount. He threnten me to pay if not the above servier which i paid will be no use. They are running a fraud services on the paid one playing with my requirements. i tried to call back them but they are not responding. ================================================ [protected]@shine.com Tue, Nov 10, 2020 at 4:03 PM Reply-To: [protected]@shine.com To: tarun.[protected]@gmail.com Shine Dear Tarun Kumar, Thank you for showing interest in our service! We are enclosing a Proforma invoice for the services ordered and will process them as desired on receipt of your remittance for the amount invoiced. Order Details Proforma Invocie ID: IN20201110_396777 Date: 10-Nov-2020 Product Price (in INR) Application Booster Package A combo of Application highlighter(Your job Applications on Shine are boosted and highlighted), and Resume booster(Resume sent to 1000+ consultants) ₹ 3099.00/- Total ₹ 3099.00/- Discount - ₹ 309.00/- GST ₹ 502.20/- Net Payable ₹ 3292.00/- Click on the below link to make payment. PAY NOW Shine Learning is India’s largest professional courses and career skills portal. Launched by Shine.com, Shine Learning has a vision to up-skill the Indian talent pool to adapt to the changing job market. Please add [protected]@shinelearning.com to your Address Book or Safe List to prevent future Shine Updates from being classified as Junk/Bulk Mail. Security Alert - In case you receive a suspicious mail from anyone claiming to be a client of Shine, asking for your personal information or some money by pretending to offer you a job please do not respond to such mails and bring it to the immediate notice of Shinelearning.com by writing to us at [protected]@shinelearning.com. Please note that such offers / emails are a violation of our Terms and Conditions, and Shine.com does not endorse such communication with candidates. Was this information helpful? | |
Aug 10, 2021 Complaint marked as Resolved Shine.com customer support has been notified about the posted complaint. Verified Support Dec 19, 2020 Shine.com Customer Care's response Dear Sir, Refer to your email, we would like to notify you that your service has been initiated on time without any delay. Furthermore, you are our most valuable customer, therefore; you might get calls from our sales representative proposing any other paid services at an attractive price and it is up to you whether to avail or not. If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side. Regards, Team Shine | |
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