Verified Support
Dec 03, 2020
Shine.com Customer Care's response Dear Sir,
Greetings from shine learning.
Refer to your complaint, we are unable to track the order with the help of your name. If you had made the payment in shine then we request you to please share the contact number or email id so that will check your order detail and address your concern.
If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.
Regards,
Team Shine
Dec 03, 2020
Updated by Shaik Mazahar Ali PFA
Dec 03, 2020
Updated by Shaik Mazahar Ali My mail ID : mazahar.[protected]@gmail.com
Phone no : [protected]
Hi,
The one who insisted me to pay money is from shine.com team only and his name is SAKSHAM (Cell no. [protected] )
I have got mails along with link to pay money which i did . PFA all the payment ackowledgements that i received from Shine team.
Its been almost 2 days and neither the issue is resolved nor did i got my money refunded. I even called Customer support people and they assured me that my money will get refunded and i even received acknowledgement mail that you people are working on my issue.
Now you are telling me that you don't charge money. Is this how you wanted to cheat job seekers ??
That person even insisted me to borrow money from friend's in order to pay.
Totally disappointed with this and i want my entire money refunded ASAP. Otherwise, i would have to take legal action and will file a cyber crime case against you for charging huge amount of money without my consent.
Verified Support
Dec 08, 2020
Shine.com Customer Care's response Dear Sir,
With reference to your complaint, we hereby acknowledge receipt of the email you have submitted.
We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.
Thanking you and assuring you of our best services at all times.
Regards,
Team Shine
Dec 14, 2020
Updated by Shaik Mazahar Ali Don't try to cheat people with your tricks. Every one is behaving in a harsh manner with customers. I will definitely file MENTAL HARRASSMENT and FINANCIAL FRAUD CASE against you for cheating me.
Poornima, Dheeraj, Saksham these were the guys who tried to frame stories and when I asked something they are just dropping my call. We will see in court
Verified Support
Dec 19, 2020
Shine.com Customer Care's response Dear Sir,
With reference to your discussion with our concerned member, we hereby acknowledge receipt of the email you have submitted.
We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.
Thanking you and assuring you of our best services at all times.
Regards,
Team Shine
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