[Resolved] Shine.com — Misguided and misleaded asking for aditional/extra Payment

[Resolved] Shine.com — Misguided and misleaded asking for aditional/extra Payment

P pramodam from Bengaluru, Karnataka Jul 12, 2025 Jan 8, 2026 This thread was updated on Jan 8, 2026

When i got call from shine they said the service charges will be INR 3302.66/- after availing the services one relationship manager has called and asking the additional payment for bag round verification when i denied making the payment they started shouting on me. initially the guy who advised me he never mentioned about the additional charges, and he confirmed that there are no additional charges will be applicable for the service. after paying the first payment they demanded for second payment which is unethical and unprofessional behavior. requested to refund the payment asap. Proforma Invoice ID IN20250712_1254355 our order number for your reference is 620545. Regards, pramod Was this information helpful? No (0) Yes (0)
Feb 13, 2026 Complaint marked as Resolved Shine.com customer support has been notified about the posted complaint. Verified Support Jan 08, 2026 Shine.com Customer Care's response Dear Sir, Thank you for sharing the requested details with us. We have forwarded this information to the service account manager, who will be in contact with you shortly to assist further. Additionally, for your security, please remove the screenshot from the current platform as soon as possible to prevent any potential misuse of your personal information. Regards, Team Shine
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